ServiceNow DevOps
13 hours ago
ABOUT COMPANYOben stands ready to provide the IT Strategy and Consulting support for Global Leaders to help them steer their Organizations through Change. We leverage our functional and technology expertise, insights and industry know-how to help Enterprises reach their goals.
ROLE INSIGHTS
We are currently expanding our ServiceNow team with the aim to deliver innovative solutions for our current and future clients. You will collaborate with Business Analysts (BAs), Product Owners (POs), and technical teams. As we continue to expand, we are looking for new consultants to bring fresh perspectives and contribute to the success of our clients digital transformation journeys.If you are interested in discussing such an opportunity within our company, do not hesitate to use the Apply for Position button.
SummaryWe are seeking a ServiceNow DevOps Engineer to manage, develop, and optimize our ServiceNow platform. This role combines development and operations, ensuring smooth delivery, performance, and compliance.
Key ResponsibilitiesDevelop and enhance ServiceNow applications, portals, and workflows
Integrate ServiceNow with enterprise tools and build automation/CI-CD pipelines
Provide 2nd-level support and resolve incidents/requests
Monitor platform health, performance, and service levels
Manage user accounts, roles, and permissions
Apply patches, upgrades, and security updates
Ensure compliance and support audits
Strong experience in ServiceNow development and administration
Proficiency in JavaScript, HTML, CSS, REST, and GraphQL
Hands-on knowledge of ITSM, HRSD, and CSM modules
Familiarity with ITIL practices and agile environments (Scrum/Kanban)
Problem-solving mindset, attention to detail, and strong communication skills
Bachelors or Masters in Computer Science/IT (or equivalent)
ServiceNow certifications (CSA, CAD, CIS) required; additional certs a plus
2+ years relevant experience
Fluent in English (spoken & written)
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