BPM Engineer

Discover ING Bank

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, "do your thing". Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there's a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers' lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us

Mission

As a BPM Developer, you will work on multiple and various projects, in relation with ING's internet banking application, the internal processes, complying with several business needs, on the technical area, the functional area, as well as on the non-functional and methodology area. You will be a member of an Agile team dedicated to a specific business value chain: lending individuals or companies, accounts, investments, non-lending products or services for individuals or companies.

Each Agile team owns a portfolio of processes related to his value chain and has the mission to develop and maintain them according to a prioritized backlog. All products, processes, services, customer interactions, from a simple flow of opening a current account, to a highly complex processes like lending products for large companies, are modelled in a BPM system.

Your day to day

Develop processes, workflow and interfaces for assigned functionalities;

Understand and, if needed, challenge the business requirements, functional analysis, and change tasks;

Produce clean, efficient business process rules based on specifications;

Work closely with product managers, programmers, architects, and other engineers;

Help create test plan and design test cases;

Help update and maintain the integration (regression) test plan as defined and /or updated during testing new test cases identified;

Report, record, fix or escalate if needed and trace all discovered errors/bugs;

Provide feedback and propose improvements for user experience designs;

Contribute together with the rest of the team to continuous improvements in the development process;

Provide support for production and UAT incidents (as 3rd line support);

Provide necessary documentation for application lifecycle;

Participate in application planning meetings.

What you bring to the team

University degree (IT, engineering background);

3+ years prior experience as BPM Engineer/System Engineer/Technical Analyst/System Analyst;

Programming languages (VB/javascript/python/c#/etc.) – basic level;

Databases - SQL – basic-advanced level;

Advanced English skills (in writing and verbally);

Abstract thinking;

Debugging and root cause analysis skills;

Basic IT Landscape and software development lifecycle knowledge;

Analytical and problem-solving skills;

Attention to details and ability to organize work;

Communication skills (in writing and verbally);

Customer orientation;

Flexibility in proceedings;

Workflow diagram design.

Nice to have

Experience with change management and defect tracking tools;

High standards of confidentiality; ability to handle sensitive information with integrity and trust;

Working experience according to Agile methodology;

Experience with other BPM tools;

Knowledge of BPMN 2 standard.

What we offer

Impactful work in a fun and collaborative environment

Open-concept offices designed for both teamwork and relaxation

Corporate events and social gatherings

Hybrid way of working with flexible working schedule and short week options

Monthly budget on Benefit platform

Extra annual leave days depending on the total length of working experience

Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications

Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments

Context to make an impact through Sustainability and Corporate Social Responsibility projects.