Order Management- Sales OPS Coordinator- Buc

2 weeks ago

Bucharest, Bucureşti, Romania CGS (Computer Generated Solutions) Full time 15,000 - 30,000 per year

Compania americana CGS (Computer Generated Solutions) este unul dintre cei mai importanti furnizori de solutii de business process outsourcing din lume, prezenta inca din anul 2006, pe piata din Romania. Compania furnizeaza, pe plan local, servicii in 18 limbi straine, avand 7 centre de suport in Bucuresti, Brasov, Sibiu, Targu-Jiu, Miercurea-Ciuc, Constanta si Galati.

Cei cca de angajati ai CGS Romania interactioneaza zilnic cu clienti din Romania, Germania, Marea Britanie, Spania si alte tari europene, precum si din Statele Unite ale Americii sau Canada.

Principalele servicii oferite de catre CGS Romania sunt customer care, suport tehnic, help desk, telesales si alte servicii externalizate pentru companii care activeaza in domeniul telecomunicatiilor, IT, banci, asigurari si retail.

Te vei alatura unei echipe entuziaste si dinamice care te va ajuta la dezvoltarea unei carierei de succes, intr-un mediu atractiv de lucru.

Vei participa la sesiuni de formare si training-uri intensive pentru a-ti imbunatati cunostintele si perfectiona skill-urile acumulate pana in prezent, cat si iti vei dezvolta noi abilitati

Responsibilities

Coordinator for comprehensive tasks in sales operations Focus Point Quality of order management

Responsible for coordinating sample order process for all countries in our ERP system: order management, managing delays, returns, losses, communication, interface to purchasing

Responsible for stock taking for sample location and support for all subsidiaries

Responsible for a regular check on sample stock locations à age, losses, defectives, non-sellable items

Support month closing

Support price uploads

Support weird dates (all subsidiaries)

Responsible for Licensee orders of our Licensee partners

Support in general quality checks in order management (globally)

Key User ERP system

Ensure the 
Quality of the order management

Check of old orders

Check of zero prices

Check of manual price and discount changes

Weird dates

Month closing à all delivered is invoiced

Check old ordersSupport all legal entities: send analyses, reminders, requests

Responsible for all price uploads

Responsible for internal orders: marketing, business units, give aways, sponsoring, special employee offers as Casio, Sunto and all other promotions

Support in sample process

Support licensee order process

Key User ERP system

Qualifications

Experience in sales administration worldwide︉︂︋︁︈︈︄︇​︂︆︄︃​︁︁︌​︈︂︇︍​︈︆︅︊︄︈︌︊︂

Know how in ERP

Further education in sales administration / export processing- desirable

Experience in export processing- desirable

Communicative with all kind of stakeholders

Act IndependentGlobal mindset

GERMAN and English Advanced language skills- required as a must

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