AP/SD specialist

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group.

At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz.

Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.Allianz Services is a company which belongs to the legal entity, Allianz Technology SE.

Job role
Service Desk Specialist with solid German and understanding of Procure to Pay area needed. The role involves handling service desk activities, troubleshooting, and resolving end-user and supplier P2P inquiries. Key responsibilities include offering first-line support, collaborating with internal teams to resolve complex operational procurement and accounts payable issues, maintaining accurate records, and contributing to process improvements.

What You Will Do

• 1st level support –key interface for the vendor to receive information on status of invoice, payment & payment details.
• Handling of payment requests from ARIBA and SAP purchases
• Supporting Supplier with ARIBA and SAP topics
• Handling of payment reminders
• Handling of payment reminders from catalog suppliers
• Initiate vendor creation process
• Identify and drive process optimization
• Manage and solve escalation topics
• Supporting Suppliers on invoicing topic
• Work in SAP FI, ARIBA, SAP-MM, SAP S4 Hana
• Control, create and update the relevant Desktop procedures and keep it up to date
• Consult and support the customer in operational sourcing tasks
• Liaise with other Operational Entities, units, departments as well as with externals (clients, providers) and fosters good relationships

What You Bring

• University Degree
• 0-3 years of relevant experience within accounts payable activity
• Fluent English and German for customer and internal communication
• Accurate and reliable way of working
• Excellent communication skills
• Customer and service oriented
• ARIBA System knowledge
• SAP-FI/AP SAP S4/Hana knowledge
• International cross functional work experience
• Solution orientated, decision maker, self-driven working

You have

• Communication Skills
• Technical Proficiency
• Problem-Solving Abilities
• Customer Service Orientation
• Attention to Detail
• Time Management

We support your well-being
We foster an inclusive and healthy workplace with a flexible hybrid working model:

• Experience access to counseling services, mental health resources, and well-being sessions designed to keep you feeling your best
• Enjoy a monthly budget via the Benefit platform, for personalized benefits packages, including comprehensive medical subscriptions, meal tickets, private pensions plans, life insurance, Allianz Tiriac insurance discounts, and many more.
• Prioritize what truly matters with time off for your birthday, extra days off for each year in Allianz (up to 5), days off for legal holidays that fall on weekends, as well as 24th and 31st of December, plus special allowances to support diverse life events.

We invest in your growth
Benefit from an extensive learning curriculum designed to support your career advancement and meet your professional needs, with access to technical and soft-skills trainings, international certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM and more), learning resources from LinkedIn and Allianz platforms, opportunities to advance your languages skills(German, French, English) and elevate with our leadership Program.

We value you and your work
We acknowledge and recognize your work through performance based-rewards to celebrate your achievements, team and individual recognition programs to celebrate your contributions and internal referral bonuses.Your personal information, including sensitive data, may be shared with Hiring Managers to assess your suitability as a candidate. Only suitable candidates will be contacted, and all applications are confidential. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.

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