Sellers' Success Specialist FBE

We're always looking for the ones
truly passionate
about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We've grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.

More than 6000 colleagues are part of
eMAG Teams
. We strongly believe in people's development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to ensure that you'll have the most talented colleagues and the proper environment to grow and achieve great results, to become what you desire on a personal and professional level.
Join us, grow faster

Sellers' Success Specialist FBE
As Sellers' Success Specialist FBE, you will contribute to the development and scaling of the Fulfillment by eMAG (FBE) service by identifying growth opportunities, improving key processes, and enhancing the overall seller experience. In this role, you will lead operational initiatives that increase adoption and program impact, while closely collaborating with cross-functional teams to support seller engagement and retention efforts.

What you'll have to do:

• Leads growth-driven initiatives, to improve seller experience and increase FBE program adoption and retention;
• Uses seller behavior data and performance metrics to shape and run high-impact campaigns that accelerate FBE adoption and visibility;
• Gathers and synthesizes seller and market feedback into clear, actionable improvement proposals;
• Performs in-depth data analysis to support and refine growth initiatives within the FBE program;
• Translates insights into clear, persuasive arguments used to engage sellers and drive adoption decisions;
• Partners with Sales, Account Management, and Operations to improve seller onboarding, engagement, and long-term success
• Contributes to the development of playbooks, tools, and scalable processes that enable consistent growth
• Acts as the internal voice of the seller, advocating for changes that enhance program satisfaction and loyalty

What makes you a good fit:

• You bring 3–5 years of experience in strategic growth, customer success, or product-related roles—ideally within e-commerce or marketplace environments;
• You are data-driven, with solid Excel/SQL skills and confidence working across dashboards and product tools to turn performance insights into action;
• You combine a customer-centric mindset with strong business acumen, consistently transforming seller feedback into scalable program improvements;
• You thrive in fast-paced, collaborative environments and are motivated by building things that deliver real business impact;
• You are a strong communicator, fluent in English, and able to collaborate effectively with cross-functional teams;
• You take a proactive, hands-on approach to managing projects and stakeholder alignment, ensuring initiatives stay on track and deliver impact;

What we've prepared for you:

• Medical subscription: Medicover, MedLife or Regina Maria.
• A flexible budget that you can invest in yourself as you wish: meal tickets, holiday tickets, cultural vouchers, private pension, foreign language classes, eMAG, Fashion Days, Therme & Genius, membership to different gyms or even professional development classes.
• Different discounts from our partners: banking, mobile, dental medicine or wellness.
• Access to the Bookster library and free credits on the Hilio psycho-emotional health platform.
• An accelerated learning environment, with access to over curated online resources and platforms, learning academies and development programs.
• New headquarters, where sleek design, natural light, and versatile spaces create an energizing and comfortable environment for hybrid work.

Curious to find out more about the next step in your career?
Apply now
and if your experience is relevant for the role you wish, we will give you a call for more details Also, here you can find our confidentiality policy if you want to consult it.