Sr. Relationship Manager

Discover ING Bank

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, "do your thing". Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there's a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers' lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us

Mission

As part of Wholesale Banking Relationship Management team, you will be called to apply in-depth sector, industry and product knowledge to develop, maintain and grow relationships with prospective and existing clients to stimulate and manage demand for financial products and services offered by the organization.

You will use your sector/industry/product knowledge to develop financial solutions, to originate, structure and execute specific transactions for the largest and most sophisticated groups of corporates in Romania and worldwide. To do so, you will work closely with local colleagues from your own team, product specialists and support teams as well as with international colleagues all over the world and will have the opportunity to vastly expand your experience and your personal network.

Your Day to Day

• Develop and implement relationship management plans for complex existing and prospective corporate customers to identify and build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
• Manage ongoing relationships and provide tailored financial solutions to ensure their needs are met.
• Deliver on financial and non-financial targets with respect to its assigned portfolio of clients
• Monitor industry developments and advise clients on potential impacts.
• Collaborate with internal teams to ensure seamless service delivery.
• Manage a portfolio of projects while reporting to senior colleagues. Recommend changes to policies, processes, standards and practices that would improve operational support.
• Meet with clients & attend industry events (Travel will be required).

What you bring to the team

• Minimum of 5-7 years of experience in relationship management, preferably within the large corporates area.
• Proven track record of managing and growing a portfolio of complex corporate clients.
• Financial analysis and credit assessment skills.
• Proficiency in using CRM software and other financial tools.
• Fluency in English; additional languages relevant to the region are a plus.
• Excellent communication and interpersonal skills to build and maintain client relationships.
• Negotiation and problem-solving abilities.
• Strategic thinker with the ability to identify and capitalize on business opportunities.
• High level of integrity and professionalism.
• Ability to work independently and as part of a team.
• Adaptability and resilience in a dynamic industry.

What we offer

• Impactful work in a fun and collaborative environment.
• Open-concept offices designed for both teamwork and relaxation.
• Corporate events and social gatherings
• Hybrid way of working with flexible working schedule and short week options.
• Monthly budget on Benefit platform.
• Extra annual leave days depending on the total length of working experience.
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms.
• Learning Centre, Udemy, Bookster, as well as through trainings and certifications.
• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments.
• Context to make an impact through Sustainability and Corporate Social Responsibility projects.

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