Fleet Account Management Specialist

2 weeks ago

Bucharest, Bucureşti, Romania Humangest Romania Full time

Are you an ambitious, results-oriented professional with experience in sales or customer support? We are looking for an
Fleet Account Management Specialist for a 12-month period
to join our team and contribute to operational success and business growth.

Key Responsibilities:

  • Maintain frequent communication via different channels with the assigned Accounts (Fleets), prepare comprehensive data analysis using available tools, and offer personalized recommendations, aiming for business optimization and Fleets growth;
  • Solve fleet partner requests and escalations in a timely manner and follow up on recommendations being implemented;
  • Support in creating processes in order to optimize the acquiring and engagement of our partners;
  • Expand our fleet partner relationships in your area and acquire new fleet partners;
  • Maintain subject matter expertise in assigned areas - Fleet Management & Support by sharing learnings and insights and offering recommendations;
  • Collaborate with different teams and key stakeholders(Local Operations, Business Development, Legal, Policy, Customer Support etc).

Requirements:

  • Completed Higher Education;
  • At least 1 year of experience in sales or customer support;
  • Advanced English and Fluent Romanian are mandatory;
  • Proficiency in Microsoft Office and other relevant digital tools;
  • Strong analytical skills, problem-solving abilities, and attention to detail;
  • Excellent communication and interpersonal skills;
  • Ability to manage multiple tasks efficiently in a structured manner;
  • Background in customer support with transferable skills is welcomed.

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