German speaker Travel Advisor-no experience required
6 days ago
Cross Border Talent is hiring a German Speaker as a Travel Advisor to work onsite in Bucharest, Romania.Our client revolutionizing customer experiences (CX), harnessing the power of AI to transform interactions for the world's most innovative brands. Their unique approach combines cutting-edge digital technologies with human intelligence, offering comprehensive CX journey management across the Travel and High-Growth Tech sectors.About the project:The company is one of the largest online travel agencies in Europe. Founded in 1999 and headquartered in Spain, quickly became one of the most popular platforms for booking flights, hotels, car rentals, and other travel services.What will be your mission?As a Travel Advisor, your activities would include handling requests related to reservation cancellations, changes to booking dates, updates to customer information, online check-in support, and providing additional information about prices or specific services not mentioned on the platform. You would also deal with possible customer complaints regarding reservations.-Provide outstanding customer service via email and phone interactions. -Handle emails and manage voice calls with customers from leading airlines, assisting with flight changes or cancellations, lost baggage, and claims.-Communicating with customers through various channels in German and English-Responding promptly to customer inquiries-Maintaining a positive, empathic and professional attitude toward customers at all times-Ensure customer satisfaction and provide professional customer supportRequirements:-EU citizenship or Romanian residence permit;-German C1 + English (B2 level);-High School Diploma-Prior experience in an international airline environment/operations is advantageous but not mandatory.-Familiarity with booking systems like Amadeus, Galileo, or Sabre is a plus-Specialized skills including effective communication and customer service, with experience in BPO/contact centers being beneficial-Graduates in any discipline or undergraduates are welcome-Demonstrated ability to source necessary information from customers with a strong emphasis on issue resolution.-Proficiency in Microsoft Office and Outlook-Willingness to work in a contact center environment.Benefits:-Schedule: Monday to Friday 10am - 7pm; -Training: schedule (for the first 2 weeks) – Monday – Friday: 09:00 – 18:00. The training is conducted in English - an advanced level of English is required and will last 2 weeks (paid training)-Work model: onsite-Permanent Contract with the potential for advancement, providing stability and security.-Base salary + Meal tickets (15 lei/day)-Private medical subscription (Medicover)-Reimbursement for public transportation subscription-Free coffee and tea-“Bring a friend” Referral Program – Consistent rewards for recommendation-Exciting career growth opportunities within a globally renowned organization.-Engaging projects with leading global brands, offering diverse and rewarding experiences.-Supportive and collaborative work culture, fostering both personal and professional development.Specifications for the working environment:-Dynamic, young and diverse environment-Full equipment provided by the company-All modern equipped kitchen and lunch area – including latest coffee/tea machines-Complex facilities for the work environment (Subway and all public transportation, local shops, restaurants and pharmacies)*Candidates from abroad can be considered if relocating by themselvesApply
-
Bucharest, Bucureşti, Romania Cross Border Talents Full time €15,000 - €25,000 per yearCross Border Talent is hiring a German Speaker as a Travel Advisor to work onsite in Bucharest, Romania.Our client revolutionizing customer experiences (CX), harnessing the power of AI to transform interactions for the world's most innovative brands. Their unique approach combines cutting-edge digital technologies with human intelligence, offering...
-
Italian speaker Travel Advisor
6 days ago
Bucharest, Romania Cross Border Talents Full timeCross Border Talent is hiring an Italian Speaker as a Travel Advisor to work onsite in Bucharest, Romania.Our client revolutionizing customer experiences (CX), harnessing the power of AI to transform interactions for the world's most innovative brands. Their unique approach combines cutting-edge digital technologies with human intelligence, offering...
-
Italian speaker Travel Advisor
4 days ago
Bucharest, Bucureşti, Romania Cross Border Talents Full time €15,000 - €25,000 per yearCross Border Talent is hiring an Italian Speaker as a Travel Advisor to work onsite in Bucharest, Romania.Our client revolutionizing customer experiences (CX), harnessing the power of AI to transform interactions for the world's most innovative brands. Their unique approach combines cutting-edge digital technologies with human intelligence, offering...
-
Bucharest, Romania Cross Border Talents Full timeReady to embark on a career journey with one of the world’s leading airline companies? ✈ If you're passionate about travel, delivering top-notch customer service, and thrive in dynamic, multicultural environments, we have the perfect opportunity for you! As a Travel Advisor based onsite in Bucharest, you'll play a key role in creating seamless...
-
Bucharest, Bucureşti, Romania Cross Border Talents Full time €15,000 - €25,000 per yearExciting Opportunity as a Travel Consultant in Bucharest Location: On-site in Bucharest, RomaniaWorking Hours:Portuguese: Two rotating shifts, Monday to Friday: 11:00 AM to 8:00 PM or 2:00 PM to 11:00 PM.Winter hours: 3:00 PM to 12:00 AM.German & French: Monday to Friday, 10:00 AM to 7:00 PM.8 hours per day within the designated working hours, with 2 days...
-
Bucharest, Romania Cross Border Talents Full timeExciting Opportunity as a Travel Consultant in Bucharest! Location: On-site in Bucharest, RomaniaWorking Hours:Portuguese: Two rotating shifts, Monday to Friday: 11:00 AM to 8:00 PM or 2:00 PM to 11:00 PM.Winter hours: 3:00 PM to 12:00 AM.German & French: Monday to Friday, 10:00 AM to 7:00 PM.8 hours per day within the designated working hours, with 2 days...
-
German speaker
16 hours ago
Bucharest, Bucureşti, Romania Velenosi&Meredith Full time €15,000 - €25,000 per yearJob Opportunity: German Speakers Full-Time Roles in Greece (with Relocation)Are you ready for a fresh start or looking to improve your quality of life?If you speak German and hold an EU passport, we are offering exciting full-time, permanent roles in Greece, one of the most beautiful and affordable countries in Europe.Choose Your Lifestyle:Perfect for...
-
German Speaker Social Media Analyst
4 days ago
Bucharest, Bucureşti, Romania Cross Border Talents Full time €25,000 - €35,000 per yearGerman-Speaking Video Content Analyst Start Your New Adventure in Lisbon Are you looking for an opportunity to live and work in sunny Lisbon while growing your career in an international company? This is your chance Were looking for German speakers to join our team as Video Content Analysts a back-office role with no sensitive content, perfect for those...
-
Bucharest, Bucureşti, Romania Cross Border Talents Full time €12,000 - €18,000 per yearCross Border Talents is looking for a German speaking Travel Agent to work remotely in Greece for a Global Leader in the travel industry. Your Role as a Bilingual Customer Advisor:Respond and record consumer inquiries through free phone lines for customers;Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...
-
Italian Speakers Customer Care Advisor in Bucharest
16 hours ago
Bucharest, Bucureşti, Romania Gibraltar Consulting Full time 10,000 - 20,000 per yearAre you an Italian speaker looking for an exciting career opportunity in Bucharest, Romania? We are hiring Customer Care Advisors for one of our esteemed clientsWhat's in it for you? Attractive Compensation: Competitive salary plus meal tickets and moreBenefits Package: Private medical subscription and transport settlement. Work Schedule: Monday to Friday,...
