Italian speaker Travel Advisor
6 days ago
Cross Border Talent is hiring an Italian Speaker as a Travel Advisor to work onsite in Bucharest, Romania.Our client revolutionizing customer experiences (CX), harnessing the power of AI to transform interactions for the world's most innovative brands. Their unique approach combines cutting-edge digital technologies with human intelligence, offering comprehensive CX journey management across the Travel and High-Growth Tech sectors.About the project:The company is one of the largest online travel agencies in Europe. Founded in 1999 and headquartered in Spain, quickly became one of the most popular platforms for booking flights, hotels, car rentals, and other travel services.What will be your mission?As a Travel Advisor, your activities would include handling requests related to reservation cancellations, changes to booking dates, updates to customer information, online check-in support, and providing additional information about prices or specific services not mentioned on the platform. You would also deal with possible customer complaints regarding reservations.-Provide outstanding customer service via email and phone interactions. -Handle emails and manage voice calls with customers from leading airlines, assisting with flight changes or cancellations, lost baggage, and claims.-Communicating with customers through various channels in German and English-Responding promptly to customer inquiries-Maintaining a positive, empathic and professional attitude toward customers at all times-Ensure customer satisfaction and provide professional customer supportRequirements:-EU citizenship or Romanian residence permit;-Italian C1 + English (B2 level);-High School Diploma-Prior experience in an international airline environment/operations is advantageous but not mandatory.-Familiarity with booking systems like Amadeus, Galileo, or Sabre is a plus-Specialized skills including effective communication and customer service, with experience in BPO/contact centers being beneficial-Graduates in any discipline or undergraduates are welcome-Demonstrated ability to source necessary information from customers with a strong emphasis on issue resolution.-Proficiency in Microsoft Office and Outlook-Willingness to work in a contact center environment.Benefits:-Schedule: Monday to Friday 10am - 7pm; -Training: schedule (for the first 2 weeks) – Monday – Friday: 09:00 – 18:00. The training is conducted in English - an advanced level of English is required and will last 2 weeks (paid training)-Work model: onsite-Permanent Contract with the potential for advancement, providing stability and security.-Base salary + Meal tickets (15 lei/day)-Private medical subscription (Medicover)-Reimbursement for public transportation subscription-Free coffee and tea-“Bring a friend” Referral Program – Consistent rewards for recommendation-Exciting career growth opportunities within a globally renowned organization.-Engaging projects with leading global brands, offering diverse and rewarding experiences.-Supportive and collaborative work culture, fostering both personal and professional development.Specifications for the working environment:-Dynamic, young and diverse environment-Full equipment provided by the company-All modern equipped kitchen and lunch area – including latest coffee/tea machines-Complex facilities for the work environment (Subway and all public transportation, local shops, restaurants and pharmacies)*Candidates from abroad can be considered if relocating by themselvesApply
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Italian speaker Travel Advisor
4 days ago
Bucharest, Bucureşti, Romania Cross Border Talents Full time €15,000 - €25,000 per yearCross Border Talent is hiring an Italian Speaker as a Travel Advisor to work onsite in Bucharest, Romania.Our client revolutionizing customer experiences (CX), harnessing the power of AI to transform interactions for the world's most innovative brands. Their unique approach combines cutting-edge digital technologies with human intelligence, offering...
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Italian Speakers Customer Care Advisor in Bucharest
18 hours ago
Bucharest, Bucureşti, Romania Gibraltar Consulting Full time 10,000 - 20,000 per yearAre you an Italian speaker looking for an exciting career opportunity in Bucharest, Romania? We are hiring Customer Care Advisors for one of our esteemed clientsWhat's in it for you? Attractive Compensation: Competitive salary plus meal tickets and moreBenefits Package: Private medical subscription and transport settlement. Work Schedule: Monday to Friday,...
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Bucharest, Romania Cross Border Talents Full timeReady to embark on a career journey with one of the world’s leading airline companies? ✈ If you're passionate about travel, delivering top-notch customer service, and thrive in dynamic, multicultural environments, we have the perfect opportunity for you! As a Travel Advisor based onsite in Bucharest, you'll play a key role in creating seamless...
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Bucharest, Romania Cross Border Talents Full timeCross Border Talent is hiring a German Speaker as a Travel Advisor to work onsite in Bucharest, Romania.Our client revolutionizing customer experiences (CX), harnessing the power of AI to transform interactions for the world's most innovative brands. Their unique approach combines cutting-edge digital technologies with human intelligence, offering...
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Bucharest, Bucureşti, Romania Cross Border Talents Full time €15,000 - €25,000 per yearCross Border Talent is hiring a German Speaker as a Travel Advisor to work onsite in Bucharest, Romania.Our client revolutionizing customer experiences (CX), harnessing the power of AI to transform interactions for the world's most innovative brands. Their unique approach combines cutting-edge digital technologies with human intelligence, offering...
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Italian speaker
18 hours ago
Bucharest, Bucureşti, Romania Cross Border Talents Full time 15,000 - 30,000 per yearYou're Italian native speaker and looking for a new opportunity in Bucharest ? This position is for you You'll be in charge of the customer satisfaction of one of the leading airline company. Key Responsibilities:Provide outstanding customer service via email and phone interactions.Handle emails and manage voice calls with customers from leading airlines,...
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Bucharest, Bucureşti, Romania Cross Border Talents Full time €10,000 - €20,000 per yearExciting Job Opportunity for German, Italian, and French Speakers Customer Support Roles in RomaniaAre you fluent in German, Italian, or French and looking for an exciting new career opportunity? We have fantastic customer support positions available in Romania, and we're hiring ASAPPosition: Customer Support RepresentativeLocation: RomaniaStart Date: As...
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Work & Travel in Greece- Italian Language !
14 hours ago
Bucharest, Romania CB Talents Selin Full timeWork. Travel. Thrive. Relocate to Greece This Winter and Work Remotely! Are you fluent in Italian and passionate about helping others?Join us as a Customer Service Representative supporting a global online community fully remote, with relocation support to help you settle smoothly into beautiful Greece. This is your chance to build a meaningful career while...
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Work & Travel in Greece- Italian Language
18 hours ago
Bucharest, Bucureşti, Romania CB Talents Selin Full time €15,400 - €31,800 per yearWork. Travel. Thrive. Relocate to Greece This Winter and Work Remotely Are you fluent in Italian and passionate about helping others?Join us as a Customer Service Representative supporting a global online community fully remote, with relocation support to help you settle smoothly into beautiful Greece. This is your chance to build a meaningful career while...
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Project Coordinator French speaker
1 week ago
Bucharest, Bucureşti, Romania Enso EU Full time 22,400 - 28,000 per yearPay: €11 per hourJob Description:Job Description:We are looking for a Project coordinator - French or Italian speakerfreelance contract, 24 months, minimum 25 hours weeklyremote workingDutiesproject coordination of current projects in EU countriesoutreach of customers (calls, emails, seminars)outreach of new placementspreparing documents for...
