
Macedonian-Speaking Customer Support Representative
1 week ago
Start Date: 21 July 2025
Location: Remote from Romania
Contract Type: Full-Time, Permanent
Cross Border Talents is looking for a motivated and customer-oriented individual to join our team as a Macedonian-Speaking Customer Support Representative. In this role, you will be the first point of contact for our client's customers, providing high-quality assistance and ensuring customer satisfaction through professional and friendly communication.
Key Responsibilities:-
Handle incoming customer inquiries via phone, email, or chat in Macedonian
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Provide accurate information, troubleshooting, and solutions to customer issues
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Follow standard procedures for proper escalation of unresolved issues
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Ensure high levels of customer satisfaction through excellent service
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Maintain detailed records of customer interactions in the internal system
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Fluency in Macedonian (written and spoken)
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Good command of English (for internal communication and training)
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Residing in Romania (position is remote, but local candidates only)
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Excellent communication and interpersonal skills
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Ability to multi-task, prioritize, and manage time effectively
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Basic IT skills and the ability to learn new systems
- Possession of documentation allowing undertaking employment in Romania (a MUST)
Apply now and start your journey in a dynamic customer support environment
Offer & Benefits:
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Monthly gross salary of 6,500 RON (approx. EUR 1280)
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Signing bonus of 600 EUR gross
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Full remote work within Romania
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Comprehensive training provided
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Opportunities for career growth within an international environment
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Supportive team culture and management
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