Digital Transformation Expert

2 days ago


ClujNapoca, Romania beBeeServiceManagement Full time €80,000 - €120,000
Job Description

The Senior Service Management Consultant is responsible for enabling service efficiency and process optimization across client environments.

This includes improving and integrating service management practices, leading discovery and transition initiatives, managing ServiceNow implementations, and supporting transformation activities.

The role balances working both in the processes (day-to-day operations and governance) and on the processes (design, improvement, and automation).

It involves close consultancy engagement with stakeholders to ensure scalable, lean, and value-driven ITSM practices.



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