
Data Insights Specialist
15 hours ago
Job Overview
We are seeking a skilled Reporting Analyst to join our team. The successful candidate will be responsible for extracting and building reports based on tables and/or transactions, analyzing metrics, and providing insights from the data.Key Responsibilities
- To extract/build reports based on tables and/or transactions.
- To analyze metrics, provide insights from the data and advise on improvement action plan.
- To identify process improvement opportunities and process risks from data analysis and communicate proposals and solutions with Process Owners / Head of Centers.
- To lead/support internal improvement projects, working together with Process Owners, BPO and resources allocated to each Subsidiary.
- To work closely with Management team and Process Owners to set-up robust control environment.
- To report periodically to HQ the status of initiatives driven and ensure process changes are being implemented consistently across subsidiary, captive and BPO.
- To provide support to In House team/ Subsidiary / SSC and timely escalates to EHQ/HQ the technical issues.
- To maintain up-to-date training materials and manuals.
- To be part of the team that handles process standardization across scope transferred.
- To perform all operational tasks assigned to you within the deadlines and at the required quality level.
Required Skills and Qualifications
What are we looking for?
- A Bachelor's degree in Business Administration/Management/Accounting or related field.
- In-depth experience with Excel including pivot tables, lookups, and reporting tools.
- Strong attention to detail and accuracy.
- Demonstrated ability to work in ambiguous situations and across organizational boundaries.
- Strong interpersonal skills necessary to communicate with a wide range of internal customers (Executives, managers, and Subject Matter Experts).
- Excellent verbal and written English language skills.
- Native Korean speaker.
- Ability to work effectively under pressure with multiple deliverables, some larger with longer timelines and others requiring immediate attention and completion.
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