Data Quality and Delivery Excellence

7 days ago

Bucharest, Romania beBeeData Full time

Data Quality and Delivery Excellence

We are seeking a highly skilled professional to join our team as a Data Service Manager. This is a unique opportunity to work in a dynamic environment where you will be responsible for ensuring the integrity, reliability, and consistency of data across our consumer landscape.

Key Responsibilities:
  • Lead investigations into data issues, identifying root causes and coordinating corrective actions with relevant teams.
  • Coordinate third-party vendors for flawless support execution, ensuring resource availability and allocation, reporting and escalating to management as needed.
  • Work closely with the Data Governance team to ensure all data quality issues and resolutions comply with governance standards and best practices.
  • Liaise with product teams to stay updated on new developments and provide insights from support tickets to drive platform enhancements.
  • Develop and maintain monthly dashboards to track team efficiency, ticket resolution times, system uptime, and service quality trends.
  • Implement a rotation system within other support teams and product teams to foster knowledge expansion, engagement, and exposure to new feature development.
  • Identify recurring issues and drive automation or process changes to prevent future data quality problems.

Requirements:

  • Bachelor's degree in computer science, data science, or a related field.
  • Must have business professional expertise with relevant industry experience.
  • Proven working experience in service delivery.

Technical & Functional Skills:

  • Business professional expertise with relevant industry experience.
  • Experience in data analysis tools (SQL, Python, R, etc.).
  • Experience with data visualization tools (Power BI, Tableau, etc.).
  • Familiarity with data governance, compliance, and security principles.
  • Knowledge of Customer Data Platforms (CDPs) and CRM systems.

Soft Skills:

  • Strong problem-solving abilities and strategic thinking.
  • Excellent communication and stakeholder management skills.
  • Leadership and team-building capabilities.
  • Ability to translate complex data insights into actionable business recommendations.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.

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