
High Availability Specialist
3 days ago
We are seeking a talented Infrastructure Support Specialist to join our team. The ideal candidate will have experience in managing and maintaining IT infrastructure, networks, and storage systems.
Key Responsibilities:
- Maintain and manage the organization's IT infrastructure, networks, and storage systems.
- Monitor system performance and troubleshoot issues to ensure high availability and performance.
- Implement and manage cloud infrastructure services, ensuring scalability and reliability.
Application Support:
- Provide technical support for business-critical applications, addressing issues and ensuring minimal downtime.
- Collaborate with development teams to deploy new applications.
- Perform root cause analysis for application failures and implement preventative measures.
Reliability Engineering:
- Apply Site Reliability Engineering (SRE) principles to improve system reliability and performance.
- Develop and maintain automated monitoring, alerting, and reporting tools.
- Utilize infrastructure as code (IaC) practices to automate and manage infrastructure deployments.
- Conduct regular availability and capacity planning and performance tuning.
The ideal candidate will possess:
- Proven experience in IT infrastructure management and support; particularly with Windows Server and VMware.
- Working within an ITIL framework.
- Strong understanding of application support processes and tools.
- Knowledge of cloud services (e.g., Azure) and cloud infrastructure management.
- Proficiency in scripting and automation (e.g., Bash, Python, Powershell, Kusto Query Language (KQL), Terraform).
- Experience with monitoring and logging tools (e.g., Dynatrace, VeeamOne, Azure Monitor).
- Strong problem-solving skills and ability to work in a fast-paced environment.
At our company, we offer a range of benefits that empower our people to become the best version of themselves:
- Competitive salary package and bonus opportunities.
- Global career opportunities and non-linear career paths.
- Complex projects, rotations, and internal tech communities.
- Hybrid work and flexible working hours.
- Global internal wellbeing programme and access to wellbeing apps.
We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers.
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