
Software Documentation Specialist
15 hours ago
This role is responsible for creating and maintaining user documentation for software products. The ideal candidate will have a strong background in technical writing, with experience working in a software development environment.
Key Responsibilities- Develop and maintain product documentation in compliance with quality standards and agreed-upon deadlines
- Manage, author, and edit online help documentation
- Leverage internal resources to plan, create and revise documentation standards, systems, and content
- Identify and evaluate the need for new and revised content through internal and external research
- Produce end-user documentation based on peer reviews, use cases, technical specifications, and functional data
- Partner through effective collaboration with key stakeholders such as product managers, software engineers, and quality assurance professionals cross-geographies
- 4+ years of technical writing experience in a software development environment
- Experience working with dedicated authoring tools such as FrameMaker, RoboHelp, Tridion Docs, etc.
- Experience using DITA is considered a plus
- Excellent command of the English language, including exceptional written and verbal communication skills with a strong understanding of grammar, syntax, and vocabulary
- Ability to effectively communicate complex ideas and technical information in a clear, concise, and articulate manner, with a high level of proficiency in editing and proofreading
- Experience working with content in multiple mediums
- Demonstrated ability to conduct thorough and comprehensive research, leveraging multiple sources, and to synthesize complex information addressing a wider audience
- Strong interpersonal and communication skills with the ability to establish positive relationships with a diverse range of stakeholders, including peers, clients, partners, and corporate executives
- A dynamic and collaborative work environment
- The opportunity to work with a talented team of professionals
- A competitive compensation package
- A comprehensive benefits program
- The chance to make a meaningful contribution to the company's success
If you are a motivated and experienced technical writer looking for a new challenge, please submit your application. We look forward to hearing from you
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