German Language Customer Support Specialist

4 days ago

Bucharest, Romania beBeeCustomer Full time

Job Title: German Language Customer Service Agent

About the Role:

We are seeking a highly motivated and detail-oriented individual to join our team as a German Language Customer Service Agent. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

Responsibilities:

  • Data Entry: Accurately inputting information into our system according to established guidelines and standards.
  • Address and Contact Updates: Handling updates to customer or vendor addresses, contact details, and related information.
  • Quality Assurance: Ensuring data integrity and consistency by conducting regular checks and validations.
  • Record Maintenance: Managing records within our master data system, including archiving outdated information and updating records as needed.
  • Communication: Collaborating with team members or stakeholders to gather or clarify information related to data entry and updates.
  • Process Improvement: Identifying opportunities to streamline data entry processes and improve efficiency.
  • Compliance: Adhering to data privacy regulations and company policies regarding data management and security.

Requirements:

  • Fluency in German, both written and verbal, is essential.
  • Good English skills both written and verbal.
  • University Studies.
  • Minimum of 6 months of professional work experience.
  • Prior experience in data entry or back office operations, particularly within a customer service context, is a plus.

Benefits:

We offer a comprehensive benefits package that includes:

  • Counseling services and mental health resources.
  • A flexible hybrid working model.
  • A monthly budget for personalized benefits packages.

Growth Opportunities:

We invest in our employees' growth and development through:

  • An extensive learning curriculum designed to support career advancement.
  • Access to technical and soft-skills trainings.
  • International certifications.
  • Learning resources from LinkedIn and Allianz platforms.

What We Offer:

We value our employees' contributions and offer:

  • Performance-based rewards to celebrate achievements.
  • Team and individual recognition programs.
  • Internal referral bonuses.

Diversity and Inclusion:

We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from all backgrounds, regardless of ethnicity, age, gender, nationality, religion, disability, or sexual orientation.

  • German Speaking Customer Service Representative Opportunity

    2 weeks ago

    Bucharest, Romania beBeeCustomerSupport Full time

    Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team. As the first point of contact for German speaking customers, you will play a crucial role in delivering exceptional support and service.Your primary responsibility will be to address inquiries, resolve issues, and enhance the overall user experience by providing...

  • German speaker customer advisor

    2 days ago

    Bucharest, Romania Cbtalents Full time

    Job Opportunity: German Speakers Full-Time Roles in Greece (with Relocation) Are you ready for a fresh start or looking to improve your quality of life? If you speak German and hold an EU passport, we are offering exciting full-time, permanent roles in Greece, one of the most beautiful and affordable countries in Europe. Choose Your Lifestyle:Perfect for...

  • German speaker customer advisor

    2 days ago

    Bucharest, Romania Cbtalents Full time

    Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation) Start Dates: July and AugustLocation: Portugal (Remote with full relocation support)Relocation Package: Included (flight + accommodation support) We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles...

  • German back office agent

    2 days ago

    Bucharest, Romania Cbtalents Full time

    Job Opportunity: German-Speaking Content Moderator and Customer Support Roles Abroad We are currently hiring German-speaking professionals with EU passports for exciting job opportunities across Europe, including Portugal, Greece (fully remote options available), Malta, Cyprus, Spain, Bulgaria, and Belgium. If you are looking to start an international career...

  • Customer Support Consultant

    1 week ago

    Bucharest, Bucureşti, Romania SupportYourApp Full time

    Are you passionate about pioneering technology that's reshaping financial landscapes?What if you had a chance be a part of a transformative industry without boundaries?Join our team as a Customer Support Consultant at a leading innovative financial technology platform and thrive in a multicultural and multilingual environment while enjoying your home office....

  • Customer Support Consultant

    3 days ago

    Bucharest, Bucureşti, Romania SupportYourApp Full time

    Are you passionate about pioneering technology that's reshaping financial landscapes?What if you had a chance be a part of a transformative industry without boundaries?Join our team as a Customer Support Consultant at a leading innovative financial technology platform and thrive in a multicultural and multilingual environment while enjoying your home office....

  • Support Expert

    2 weeks ago

    Bucharest, Romania beBeeSpecialist Full time

    Customer Support Specialist RoleWe are seeking a highly skilled and passionate customer support specialist to join our innovative financial technology platform. As a member of our global team, you will be part of a multicultural and multilingual environment, working from the comfort of your own home office.Your primary responsibility will be to provide...

  • Compliance and Optimization Specialist

    2 weeks ago

    Bucharest, Romania beBeeCustoms Full time

    Customs and Foreign Trade Operations SpecialistWe are seeking a highly skilled Customs and Foreign Trade Operations Specialist to join our expert team. The successful candidate will be responsible for ensuring compliance with customs regulations and procedures, while also contributing to the smooth operation of our EU-wide customs and foreign trade...

  • Customer Support Development

    5 hours ago

    Bucharest, Romania beBeeCareer Full time

    Remote Opportunity for Career Growth">This is a unique chance to kickstart your career in a remote first environment.Suvoda prioritizes inherent talent over years of experience, creating a culture that promotes high performance, knowledge sharing, and access to cutting-edge technology.">Job DescriptionWe are looking for highly motivated individuals who can...

  • Croatian-English Speaker Customer Support

    21 hours ago

    Bucharest, Bucureşti, Romania beBeeCustomerSupport Full time

    Career Opportunity: Customer Support RepresentativeThis role involves providing high-quality service to customers, ensuring their transactions are smooth and issue-free.Key Responsibilities:Deliver exceptional customer experience through effective communication and problem-solving skills.Utilize knowledge base tools and scripts to resolve customer inquiries...