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agent servicii client back office
3 months ago
* Meticulozitate, atenție către detalii și orientare către rezultate
* Persoana responsabilă, promptă, amabilă și serioasă, cu capacitate de analiză și dorința de a învăța
* Atitudine proactivă, pozitivă, implicare în muncă și inițiativă;
* Capacitate de organizare a timpului, sarcinilor și a locului de muncă, rapiditate in redactarea e-mailurilor si a altor documente administrative; corelarea informatiilor
* Rezistenta la lucru sub presiune/deadline strans;
* Cunostinte bune limba engleza (scris si vorbit) - activitatea firmei se desfasoara majoritar la extern;
* Cunostinte bune operare Microsoft office (in special Outlook, Excel si Word);
* Cunostinte bune operare aparatura de birou (imprimanta, scanner etc.);
* Cunostinte contabilitate primara;
* Abilitati de marketing ; realizarea de oferte promotionale ;
RESPONSABILITATI PRINCIPALE:
EMAILURI
- Verifică permanent emailurile primite, centralizează și răspunde solicitărilor sosite pe e-mail către manager in timp util;
- Colaborează permanent cu managerul, coordonatorul de productie, analistul servicii clienți (facturare), asistentul manager etc.
BUGETE/PROFORME/FOLLOW-UP
- Întocmește, centralizează ofertele de preț/ bugetele și realizeaza follow-up pe mail catre manager;
COST CONTROL
- Verifica serviciile prestate versus cele bugetate pentru realizarea cost controlului pentru toate proiecte intrate in laborator, tine evidenta credit note (acolo unde este cazul)
CONTRACTE
- Întocmește, centralizează contractele de vânzare peliculă, contractele de prestări servicii și contractele de sponsorizare și urmărește semnarea lor, le arhivează corespunzator și păstrează evidenta acestora;
ACTIVITATI LOGISTICO-ADMINISTRATIVE CE TIN DE DEPT. BUGETARE
- Emite documente de transport & realizeaza pick pt materialele clientilor
- Completeaza zilnic raport intern de evidenta a comenzilor de productie