Collection Specialist

Found in: beBee jobs RO - 2 weeks ago


Bucharest, Bucureşti, Romania DXC Technology Full time

Job Description:

Ensures that the company converts revenue to cash by collecting accounts receivable. Manages collection processes, ensures compliance with company policy and legal requirements and assures process quality. Maintains on-going relationships with high-value customers and sales organizations. Ensures payments are collected in a timely manner and resolves issues and disputes that prevent customer payment.

Responsibilities:

  • Effectively apply trained collection strategies;
  • Build a close relationship with a portfolio of assigned customers (by phone and email);
  • Analyze and research customer's receivables account delinquency and determine the type of communication method to facilitate payment;
  • Identify, negotiate, implement payment solutions and overcome customer process inefficiencies;
  • Document actions taken and determine future collection steps in a centralized system;
  • Identify delays due to disputes;
  • Resolve disputes related to customer payment on delinquent accounts, negotiate and ensure payment from customer;
  • Identify root causes of problems and assign the issue towards the responsible department in order to resolve; follow up internally to ensure timely resolution and to increase customer satisfaction;
  • Establish international relationships with departments in DXC worldwide (credit, billing, sales, controllership, etc.) to agree upon customer solutions to implement;
  • Recognize trends for nonpayment and resolve issues by engaging internal partners;
  • Analyze at-risk customers and recommend account strategies to prevent delinquencies;
  • Demonstrate sound judgment, prompt follow-up, and timely structured escalations;
  • Identify "at risk" customers and engage key contacts (credit and sales) to resolve issues;
  • Build strong customer relationships to ensure world class Total Customer Experience and win/win outcomes are achieved;
  • Lead and participate in local projects that enhance operational efficiencies within Collections organization;
  • Lead or participate in cross-functional teaming to improve customer payment cycle, facilitate solutions for customer receivable issues, and improve organizational processes.

Education and Experience Required:

  • First level university degree with a focus in business or economics recommended or equivalent experience.
  • Typically 2-4 years of experience in collection.

Knowledge and Skills:

  • Good written and verbal communication, negotiation, and conflict resolution skills
  • Fluent English, 2nd language is a plus
  • Familiarity with computers
  • Basic accounting knowledge
  • Basic understanding of collection processes and financial concepts
  • Strong prioritization and organization skills
  • Good problem solving and reconciliation skills
  • Solutions oriented
  • Good influencing skills
  • High customer service orientation
  • Strong initiative, ability to work independently
  • Team player
  • Capability of sharing knowledge
  • Structured thinker and analytical skills
  • Comfortable working with numbers
  • Ability to work within deadlines
  • Interest in the economical business sector
  • Supporter of change
  • Multicultural working experience is a plus

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.


  • Collection Specialist with French

    Found in: beBee jobs RO - 1 week ago


    Bucharest, Bucureşti, Romania DXC Technology Full time

    Job Description:Manages and collects on an accounts receivable portfolio, ensuring timely payment of receivables and resolution of customer issues preventing payment.Responsibilities may include the following depending upon job level:Effectively apply trained collection strategies;Build a close relationship with a portfolio of assigned customers (by phone...

  • Channel Specialist

    Found in: beBee jobs RO - 2 weeks ago


    Bucharest, Bucureşti, Romania PROHUMAN APT SRL Full time

    Channel Specialist Job DescriptionWe are seeking a talented and motivated Channel Specialist to join our dynamic marketing team. As a Channel Specialist, you will play a crucial role in developing and implementing strategies to drive growth and maximize the performance of our various marketing channels.Key Responsibilities:Submit MKT campaigns in the system,...

  • Accounting & money collection specialist

    Found in: beBee jobs RO - 1 week ago


    Bucharest, Bucureşti, Romania Randstad Full time

    Job descriptionentering payments into E-Banking-System;ledger and journals every months;accounts payable and receivable invoicing services;responsibility for the preparation and filing of quarterly and annual financial statements of the Romanian Group companies according to local accounting GAAP, in cooperation with our support center in...

  • Channel Specialist

    Found in: beBee jobs RO - 2 weeks ago


    Bucharest, Bucureşti, Romania PROHUMAN APT SRL Full time

    Channel Specialist Job Opening - ON SITEWe are currently seeking a talented and experienced Channel Specialist to join our dynamic marketing team. As a Channel Specialist, you will play a crucial role in developing and implementing strategies to optimize our channel partnerships and drive growth in our target markets.Key Responsibilities:Submit MKT campaigns...

  • Collection Specialist

    Found in: beBee jobs RO - 2 weeks ago


    Bucharest, Bucureşti, Romania ING Full time

    Descoperă ING Bank RomaniaING crede într-o lume în care fiecare poate crește și progresa în felul său. Acest lucru se reflectă în sloganul nostru global, "do your thing", în faptul că noi credem în autonomia angajaților noștri. Cu această autonomie garantată, ne așteptăm ca oamenii să fie implicați și să sprijine activitatea pe care o...

  • Payroll Specialist

    Found in: beBee jobs RO - 1 week ago


    Bucharest, Bucureşti, Romania Eurofast Int'l Full time

    Payroll Specialist – BucharestEurofast is a regional business advisory organization employing local advisors in over 21 cities in the emerging market of South East Europe, Middle East (SEEME) and the Baltics. It offers a range of professional services including Tax & Transfer Pricing, Payroll & Employment services, Accounting & Compliance, and Advisory &...

  • Customer Support Specialist with French

    Found in: beBee jobs RO - 1 week ago


    Bucharest, Bucureşti, Romania PROHUMAN APT SRL Full time

    Responsabilities:Contact customers with outstanding payments to reach an agreement for repaying unpaid duesTelephony service of those customers in arrears.Perform the management of operations whose first maturity has been returned and other special cases.Use the online card collection system, processing the payment of the unpaid debt and generate daily files...

  • Tender Specialist

    Found in: beBee jobs RO - 1 week ago


    Bucharest, Bucureşti, Romania F. Hoffmann-La Roche Full time

    A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.We are looking to hire a Tender Specialist for a 2 year's contract. This is an...

  • AMO Inside Sales Specialist

    Found in: beBee jobs RO - 7 days ago


    Bucharest, Bucureşti, Romania Gilbarco Veeder Root Full time

    Job Title: AMO Inside Sales SpecialistAre you a motivated and results-driven individual looking to take the next step in your sales career? We are seeking an AMO Inside Sales Specialist to join our dynamic team. As an AMO Inside Sales Specialist, you will play a crucial role in driving revenue growth and building strong relationships with our...

  • Digital Marketing Specialist

    Found in: beBee jobs RO - 2 weeks ago


    Bucharest, Bucureşti, Romania Tiriac Auto Full time

    We are currently looking for a full-time passionate and motivated Digital Marketing Specialist (maternity replacement - 2 years contract) to join our Marketing department.Key Competencies/CharacteristicsHard SkillsPrevious experience in a similar role (2-5 years) Solid SEO/SEM knowledge Solid Google Analytics knowledge Nice to have: good understanding of...

  • Modality Sales Specialist Ultrasound

    Found in: beBee jobs RO - 1 week ago


    Bucharest, Bucureşti, Romania Philips Full time

    Job TitleModality Sales Specialist UltrasoundJob DescriptionYou will be responsible for improving market visibility of Ultrasound equipment, with a primary focus on Premium solutions.Your role: Identifying and generating new business areas/opportunities through acting as catalyst and initiator of new business development, which actually contributes to the...

  • Marketing specialist

    Found in: beBee jobs RO - 20 hours ago


    Bucharest, Bucureşti, Romania INTEGRALEDU SRL Full time

    This is a full-time on-site role as a Marketing Assistant at Integral Group located in Bucharest, Romania.The Marketing Assistant will be responsible for assisting with day-to-day marketing tasks, market research, customer service, sales, and coordinating sales & marketing activities:Create and manage digital content such as website, blogs, social media,...

  • Accounts Receivable-Spanish-Hybrid Bucharest&Cluj

    Found in: beBee jobs RO - 1 week ago


    Bucharest, Bucureşti, Romania Genpact Full time

    Job Title: Accounts Receivable with Spanish- Hybrid Bucharest & ClujWe are currently seeking a talented individual to join our team as an Accounts Receivable Specialist with proficiency in Spanish. This unique opportunity offers a hybrid work arrangement, allowing you to work both in our Bucharest and Cluj offices, providing you with flexibility and a...

  • Supply Chain Specialist

    Found in: beBee jobs RO - 1 week ago


    Bucharest, Bucureşti, Romania F. Hoffmann-La Roche Full time

    Roche is a company with a 125-year history and our ongoing success is based on our strong focus on delivering meaningful value for our customers and society, and we will need to evolve our offering and approach in order to do so. Health care is changing exponentially due to radical innovation in technology, increased openness to change, increasing patient...

  • CS Product Technical Specialist

    Found in: beBee jobs RO - 2 weeks ago


    Bucharest, Bucureşti, Romania F. Hoffmann-La Roche Full time

    A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.This is a temporary contractor position for 2 years.Reporting to the RCSC Customer...

  • Tax Specialist

    Found in: beBee jobs RO - 1 week ago


    Bucharest, Bucureşti, Romania Deloitte Central Europe Full time

    Description & Requirements Who we are looking for A bachelor degree with focus on Economics, Accountancy or Finance; Minimum 3 years of experience in Tax / Accountancy / Finance; Fluency in English, any other European language is a strong asset; A great sense of accuracy and being result oriented; Strong communication and team skills, with a desire to work...

  • Finance Internship @ Bank

    Found in: beBee jobs RO - 2 days ago


    Bucharest, Bucureşti, Romania ING Full time

    Discover ING Bank RomaniaING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, "do your thing". Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there's a catch. In return for great freedom, we expect people to do...

  • Java Software Engineer Specialist

    Found in: beBee jobs RO - 1 week ago


    Bucharest, Bucureşti, Romania FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Engineering Travel Percentage : 1 - 5%Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in...

  • Java Software Engineer Specialist

    Found in: beBee jobs RO - 1 week ago


    Bucharest, Bucureşti, Romania FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer EngineeringAre you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.About the...

  • Junior Tax Compliance Analyst

    Found in: beBee jobs RO - 1 week ago


    Bucharest, Bucureşti, Romania Deloitte Central Europe Full time

    Description & Requirements Who we are looking for Bachelor's degree with focus on Economics, Accountancy or Finance; Fluency in English, any other European language is a strong asset; A great sense of accuracy and being result oriented; Strong communication and team skills, with a desire to work with an international team; Good knowledge of MS Office (focus...