Operations Specialist
4 weeks ago
Olala Homes is a unique tech enabled hospitality management company focusing on the short-term vacation rental segment through the ownership and management of over 300 units across multiple countries and cities.
Olala Homes' lean business model coupled its real estate development expertise and topped with its strong team form a solid base for its ambitious future expansion plan across Romania, around Europe and beyond.
We are looking for an Operations specialist to join our team on a full time basis in BucharestMain responsibilities:
Manage and monitor cleaning and maintenance schedule and performance
Perform cleaning and maintenance inspections
Replenish our storages and do inventories
Maintain a safe work environment and promote positive team dynamics
Help with administration work
Make sure our guests are satisfied with our services
Contact providers, be present during visits and gather quotes
Interactive communication with the support center for customer care solutions
Job requirements
A minimum of 1-2 years in the tourism industry (either F&B services, customer care services)
Romanian and English speaking languages
Mobility flexibility
Competencies
Responsive and quick problem solving
Possesses a positive and a can-do attitude, is highly collaborative and able to work well cross-functionally and effectively with operational partners
Excellent problem solving, critical thinking and decision-making skills
Good written and verbal communication skills
Ability to interact with various levels both internally and externally
Flexible and open to a fast-growing environment
Tech savvy
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