Customer Care Representative with German

1 month ago


București, Romania Wipro Full time

WIPRO, one of the biggest International Outsourcing Companies is looking for new talent to recruit Our Customer Care with German role consists of assisting customers, sales representatives and clients' employees for a global pharmaceutical and medical device company.

What should you expect?
• Determined period of 9 months, with possibility of extension;
• Acting as a first point of contact for customer service via email and phone;
• Registering verbal or written requests received from end users and / or claims as per the procedures and agreed deadlines;
• Answering technical questions related to medical equipment;
• Completing the requests regarding the products replacements as per the client's needs;
• Processing specific reports regarding the day-to-day activity;
• Actively participating in process improvement initiatives.

What makes you special?
• Fluency in German and English;
• BAC Diploma or above;
• At least 6 months of experience in Customer Care/ Support Service/Translations/Technical Assistance
• Medical Background or Experience on Medical/ Pharmaceutical Projects is a plus.
• Good communication skills (both written and verbal);
• Computer literacy (MS Office, Internet, ticketing systems);
• Customer service oriented approach;
• Effective at problem solving (troubleshooting skills).

What's in it for me?
· Fantastic opportunity to work for one of the biggest brands in the world in a unique work environment.
· Great career opportunity with a leading international outsourcing company.
· Opportunity of personal development in a multinational working environment.
· Competitive salary with attractive set of social benefits available through a flexible benefits package that can be customized depending on each employees’ needs.
· Relocation assistance to help you settle in.
· Bookster subscription.
· Additional vacation days with tenure in WIPRO.



  • București, Romania GLOBAL CUSTOMER CARE SERVICES S.R.L Full time

    Job purpose Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team...


  • București, Romania Wipro Full time

    WIPRO, one of the biggest International Outsourcing Companies is looking for new talent to recruit! Our Customer Care with French role consists of assisting customers, sales representatives and clients' employees for a global pharmaceutical and medical device company. What should you expect? • Acting as a first point of contact for customer service via...


  • București, Romania PROHUMAN APT SRL Full time

    We are looking for an enthusiastic customer support representative to join the team Customer Support Specialist with German Experience: 1-3 years work experience Education: faculty Tasks: • Review approved underwritten proposals for accuracy and completion. Process and administer finance contracts, supporting documentation and customer KYC Know Your...


  • București, Romania SOLO Fintech Full time

    Ce este SOLO SOLO Fintech este un startup inovator care dezvoltă o platformă digitală pentru administrarea completă a unui PFA. La SOLO, credem că viața unui freelancer nu trebuie să fie un maraton prin hârtii și birocrație. Suntem contabilul tău digital, gata să-ți ia grijile de pe cap. Ne place tehnologia și să ne vedem clienții...


  • București, Romania Huawei Romania TAC Full time

    Are you looking for a new opportunity? Apart from English, do you speak German or Dutch? Then we want to meet you. We are looking for a new colleague to join our CCR team in Huawei Business Group.   Responsibilities: Receiving customer requests and dispatching to the technical department; Acting as a technical point of contact between the engineering...


  • București, Romania Mondiad Full time

    We are looking for a Customer Care Specialist to assist our users with business and technical problems when using our services. These responsibilities include resolving customer queries, recommending solutions, and guiding users through the product's features and functionalities. An efficient candidate in this role should be an excellent communicator...


  • București, Romania Gi Group Staffing Company Full time

    Gi Group România este în căutarea unui Customer Support Agent with German pentru unul dintre clienții săi, un furnizor global de servicii, specializat în externalizarea serviciilor de calitate și suport în ceea ce privește experiența clienților.  Cerințe: Cunoștințe de limba Germană C1, Engleză B2; Abilități de comunicare și...


  • București, Romania Datanet Systems Software Full time

    This is a hybrid role Location: Bucharest, Romania Responsabilities Acts as a first point of contact for "top-tier" customer accounts with high complexity, coordinating support on a broad range of daily operational matters. Resolves high impact operational issues (., issues related to global trade and compliance policies). Coordinates with other...


  • București, Romania evoMAG Full time

    Responsabilitati:- Introduce in sistem a comenzile telefonice.- Furnizeaza informatii despre promotii si despre produsele magazinului online.- Ofera suport clientilor telefonic.- Preluarea apelurilor telefonice din centrala. Cerinte- Cunostinte PC: Word, Excel, Outlook.- Abilitati de comunicare.- Gandire logica, structurata, memorie buna, usurinta de a...


  • București, Romania ESX Intel World SRL Full time

    Echipa ESX caută un nou coleg/a pentru postul de Customer Care Specialist in Bucuresti. Ne dorim în echipa noastră o persoană care urmărește să evolueze pe plan profesional, serioasă, energică, cu inițiativă și spirit de echipă dezvoltat! Menționăm modul de lucru hybrid și salariu atractiv ca avantaje principale, dar, desigur, și mediul...


  • București, Romania Life Grup Full time

    Scurta descriere a companiei Suntem o clinica dentara ultramoderna, specializata in tehnologie laser de ultima generatie, cu medici pregatiti in universitati de prestigiu din Europa si SUA.Tehnologia laser trateaza eficient cariile dentare, gingivita, parodontoza si multe alte afectiuni orale. Clinica noastra ofera toata gama de servicii stomatologice,...


  • București, Romania DEUTSCHE BAHN CARGO ROMANIA SRL Full time

    We are recruiting for a Field Sales Representative to join our growing team Your tasks: As a Field Sales Representative, you will play a pivotal role in driving business growth and revenue by establishing and maintaining strong relationships with clients, identifying new business opportunities. Your primary focus will be on selling transportation...


  • București, Romania AUTO1 Group Operations SE Full time

    AUTO1 Group – Europe’s leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than...

  • Customer Care

    1 week ago


    București, Romania International House Bucharest Full time

    Echipa International House Bucharest este in cautarea unui coleg /colege ce sa se alature echipei pe rolul de Customer Care & Front Desk Position Cautam o persoana cu experienta de cel putin un an pe partea de front desk sau customer care/ support cu bune abilitati de interactiune cu publicul. Descrierea jobului: Participa la procesul de comunicare...


  • București, Romania HUAWEI DIGITAL POWER Full time

    Huawei Digital Power offers leading Smart PV solutions harnessing more than 30 years of expertise in digital information technology. By integrating AI and Cloud, Huawei further incorporates many latest ICT technologies with PV for optimal power generation, thus making the solar power plant to be Highly Efficient, Safe & Reliable with Smart O&M and Grid...


  • București, Romania PROHUMAN APT SRL Full time

    Are you an analytical person with good excel skills? We are looking for dedicated and enthusiastic individuals to join an automotive company. If the idea of using your passion for cars to advance in your career excites you, this is your chance! If so, we have an exciting opportunity for you! We are seeking a talented individual for the role of Major Daily...


  • București, Romania Evolve Today Full time

    For our business partner, a company that has stood for solutions for DIY enthusiasts and craftspeople, for home, garden, and leisure for over 20 years, we are looking for a motivated Area Sales Representative in the South-East region of Romania. You will ensure current customers have the right products and services, identify new markets and customer...


  • București, Romania Automatic Data Processing (ADP) Romania SRL Full time

    Job Summary: The role of the Payroll Specialist is to produce the payroll for clients; acting as their liaison for payroll-related processing. In addition, this role will participate in the system testing as needed, provide consultation to clients and other stakeholders. Responsibilities:  Responsible & fully accountable for the payroll & audit...


  • București, Romania HUAWEI DIGITAL POWER Full time

    Huawei Digital Power offers leading Smart PV solutions harnessing more than 30 years of expertise in digital information technology. By integrating AI and Cloud, Huawei further incorporates many latest ICT technologies with PV for optimal power generation, thus making the solar power plant to be Highly Efficient, Safe & Reliable with Smart O&M and Grid...


  • București, Romania PESTCONTROL EXPERT S.R.L. Full time

    Cautam o colega / un coleg care sa ne ajute sa ne atingem obiectivele. Te invitam sa candidezi pentru pozitia de Reprezentant si asistent relatii cu clientii / Customer care junior. Punem accent pe automatizare, eficientizare si cuantificare, astfel incat activitatea ta sa fie usoara, placuta si productiva. Vei lucra asistat de o aplicatie software...