Open Order Management responsible
4 weeks ago
•Order Entry (adding different products to the customers orders);
•Handling customer inquiries (eg delivery date, documents, certificates, price confirmation etc);
•Close collaboration with local Customer Service and Sales teams;
•Checking reports that prevent us from delivering the goods (eg blocks, reservations etc);
•Open Orders Management (proactively working on open sales so that we can ship goods and invoice the customers);
•Make sure all customer orders are in a constant flow;
•Identify the issue / root cause for the issue (in case we can not deliver the goods to our customers in time);
•Check open sales orders on different criteria;
•Make changes on orders in SAP (the enterprise resource planning tool we use for managing Sales and Deliveries);
•Communicate with logistic and procurement departments to solve all open orders for which the OOM rep is accountable;
•Communicate with local customer service offices in the countries for which we offer support;
•Communicate with customers directly for alternatives if items are not available;
•Enter information in SAP for various orders;
•Review /Analysis of Open Order Reports (using applications such as Excel, Qlikview, Power BI);
•Communication of relevant information to various teams;
•Identification and solution of non-standard cases;
null
Candidatul ideal
•Academic: Faculty
•Qualification (Economics, business sciences, administrative) and 3+ years in a fast paced, customer focused environment or non-academic background with 2+ years working experience;
•Biopharma/Lab environment knowledge (preferable);
•Language skills: English B2/ German B2.
Skills and competences:
•Experience in Order Management or/and Customer Service;
•Experience in working in a multinational company environment;
•Previous experience in SAP nice to have;
•Good Excel skills;
•Interested in data crunching;
•Process focused;
•Problem solving skills.
Soft skills:
•Highly focused on customer needs as well as proactive and team focused;
•Outstanding interpersonal skills with the ability to comfortably interact with internal and external stakeholders and various client types (e.g. technical, end users and intermediate buyers);
•High sense of responsibility.
•Eager to learn and consistently improve their knowledge;
•Thinks outside the box in order to exhibit innovation;
•Developing better, faster, or less expensive ways to do provide quality services to our end customers;
•Motivated to deliver value in every interaction;
•Quickly and effectively solving customer problems;
•Thinks through and analyzes complex issues while working with fix deadlines;
•Being able to work in a fast-paced & changing environment
-
Order Management Specialist
7 hours ago
București, Romania HRS STAFFING SERVICES S.R.L. Full timeFor one of our clients, a German luxury and commercial vehicle automotive brand, we are looking for an Order Management Specialist (German Speaker). The Order Management Specialist will be part of the Marketing & Sales/ Sales Operations & Ordering Department, a team which supports worldwide order management and ensures the optimum supply of passenger cars...
-
Full Stack .NET Developer with React
1 week ago
București, Romania OPEN DIGITAL SERVICES ROUMANIE Full timeAt Open Digital Services we believe that together we can achieve more. That is why our development hub has managed to develop quality applications for our customers over time (areas like financial, medical, banking, workplace management). Sometimes we are not perfect, but we strive to make the best applications. We help each other and we consult to be...
-
Order Specialist
1 month ago
București, Romania PROHUMAN APT SRL Full timeMultinational company, world-leading expert with over 130 years of experience and more than 5,500 employees worldwide, is looking for a new colleague for its Bucharest office. Our new colleague will perform administrative tasks to support the sales team and help them to gain and keep customers. The sales support specialist will also respond to customer...
-
Business Analyst with french
7 days ago
București, Romania OPEN DIGITAL SERVICES ROUMANIE Full timeWe are seeking to hire a skilled Business Analyst to help us with the development of our current projects. Specifically, you will be required to: Act as the contact between the bussines teams and the development team (local and near shore); Co-working with the business analysts in Paris; Collect and analyse the business needs; Coordonate the study of...
-
Java Tech Lead
5 days ago
București, Romania OPEN DIGITAL SERVICES ROUMANIE Full timeOpen Digital Services Roumanie is an IT services company that employs consultants and programmers with a high standard of professional training, experienced in international projects that involve cutting-edge technologies. We are specialized in complex applications, which allow the optimization of the activity and maximization of the profitability for our...
-
Call Center Manager
3 weeks ago
București, Romania Easy Asset Management IFN S.A. Full timeCRITERII DE SELECȚIE Aceste criterii sunt esențiale pentru angajator în procesul de selecție a candidaților. Peste 5 ani de experiență în Relații clienți / Call center Responsabilities: Work with other management team members to develop call center objectives in both areas : collection and sales, in order to meet or exceed expectations...
-
Senior recruiter
4 weeks ago
București, Romania EOS CORPORATION Full timeWe are seeking an experienced recruiter to execute our recruitment process; from creating job descriptions to identifying potential hires by interviewing and evaluating candidates. The recruiter will play an important role in building a strong employer brand for our company to ensure we attract, hire and retain the most qualified employees for Oil & Gas...
-
Contract Management with German
7 days ago
București, Romania Wipro Full timeWipro, Multinational Corporation that provides information technology, consulting and business process services is seeking a new enthusiastic candidate who would join our team on a Contract Management role. What should I bring to the table? • Fluency in English and German: good speaking, writing and comprehension skills in business context. •...
-
Junior Project Manager
4 weeks ago
București, Romania PROHUMAN APT SRL Full timePROHUMAN APT is seeking to recruit a professional Junior Project Manager for one of his clients in retail industry. You will play a crucial role in business development to create a unique experience for your clients and to contribute to the success of the organization. Junior Project Manager Experience: 1-3 years work experience Education: faculty...
-
Models Manager
1 month ago
București, Romania Strategic Jobs Full timeModels Manager The great success of the models in our agency also means our success and is due to the collective and devotion of some people who collaborate efficiently with a strong spirit of team work. Role overview: This job involves supervising and training the agency models according to already well-defined internal indications, standards and...
-
Accounts Payable Accountant
4 weeks ago
București, Romania Tuca Zbarcea &Asociatii Full timeAt this moment we have an opening for Accounts Payable Accountant with the following description: Accounts payable management for vendor invoices: reception, check, order/ invoice reconciliation, accounting coding, posting and payment. Monitoring the invoices. Management of vendor master data. Point of contact for vendors for invoices and payments...
-
Sales Assistant
1 week ago
București, Romania ALURA Full timeAlways wanted to join a Romanian fashion start-up? We have the place for you. Recently opened, our newest showroom in Bucharest is one of the coolest and most photographed fashion retail spaces. You would work with clients passionate about shoes, comfort and quality, who are making appointments and expect a full experience, and also with curious eyes...
-
Sales Assistant
2 weeks ago
București, Romania Alura Full timeAlways wanted to join a Romanian fashion start-up? We have the place for your. Recently opened, our newest showroom in Bucharest is one of the coolest and most photographed fashion retail spaces. You would work with clients passionate about shoes, comfort and quality, who are making appointments and expect a full experience, and also with curious eyes who...
-
Project Management Consultant
2 days ago
București, Romania Automatic Data Processing (ADP) Romania SRL Full timeJob Summary: Requires excellent knowledge and experience with project management methodologies in order to support multi-country payroll implementations. Strong communication and cross-cultural skills to collaborate with the global team members as well as technical knowledge to set up global platform. Responsibilities : Conduct global kick off call,...
-
Sales Support
2 weeks ago
București, Romania Metinvest Carpathia SRL Full time∙ Assists the sales team in resolving issues related to customer orders, account status, and related issues. ∙ Provides data and instructions to support the sales team; assists with documentary information. ∙ Prepares proforma invoices for all documents required for the client and for receiving payments. ∙ Manages sales tracking tools and reports...
-
Content Scheduling Specialist US Shifts
1 month ago
București, Romania MOOD MEDIA ROMANIA SRL Full timeAs a Content Scheduling Specialist, your role encompasses handling requests in the team's queue, ensuring the quality control of received audio and video content to align with company technologies and scheduling it across MOOD platforms. Your daily responsibilities involve monitoring the team's queue to uphold quality control standards, providing valuable...
-
Marketing Manager
1 week ago
București, Romania SC Global HR Services S.R.L. Full timeHi! We're looking for a Marketing Manager for one of our clients, a start-up from the online gambling industry.The mission here is to be a pioneer and shape up the business.If you meet the requirements below, send us your CV and we'd love to meet you :)Experience and skills:8+ years’ experience in MarketingExperience in Marketing within the igaming...
-
Finance Manager/Controller
1 month ago
București, Romania Strategic Jobs Full timeFinance Manager/Controller Role overview: Will be responsible for the financial planning and analysis of our studio (Beststudios.), allowing to internal procedures in order to make well-informed commercial decisions. We are looking...
-
RELATIONSHIP MANAGER
1 month ago
București, Romania Access Financial Services - IFN S.A. Full timeAccess Financial Services IFN SA ("AFS") is a non-bank financial institution active in Romania for the last 14 years, dedicated to offering alternative financing to companies, with a focus on SMEs. We are specialized in factoring and short term financing, yet we offer most types of financing tailored to our clients needs. We are looking for an experienced...
-
Accounts Payable Accountant
1 month ago
București, Romania Reckitt Full timeWant to see what’s around the corner? As Accounts Payable Accountant at Reckitt, you’ll have the freedom to put your knowledge and expertise into practice, helping us to prepare for future. You’ll have the opportunity to learn and manage financials behind successful brands such as Nurofen, Strepsils, Dettol, Durex, Finish, Airwick, Vanish, Calgon and...