English Speakers for Financial Services

2 weeks ago

ClujNapoca, Cluj, Romania Viking Europe Full time 20,000 - 30,000 per year

Job Description
Description:

  • Manages the assigned outstanding accounts
  • Notifies customers with overdue debt and attempts to secure payment using telephone, fax, email, letters
  • Records information about financial status of customer and status of collection efforts
  • Receives calls from customers who have inquiries related to their ledger account balances or payments
  • Establishes and monitors credit limits
  • Processes orders on hold by assessing associated risk and liaising with customers
  • Records information about financial status of customer and the status of assessment process
  • Processes written queries (mail/fax/post) received from customers within agreed SLAs

Requirements

  • Very good English skills
  • Educational background in Accounting/Economical field is an asset
  • Experience in activities that imply relation with customers/call center/front office activities is a plus
  • Very good interpersonal skills and ability to work in a team
  • Professional approach to work and positive attitude
  • Capacity to work under pressure
  • Good organizational skills
  • Good practical knowledge of MS Office tools

About The Team
In Cluj-Napoca (Romania), we are responsible for financial, data management, sales and project management operations throughout 9 European countries, in different foreign languages, for activities such as: Credit and Collection, Cash Application, Accounts Payable, Project Management, Master Data Management, Data Management Services and e-Business.

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