E-Commerce Sales Support Specialist
1 week ago
Location:
Ilfov, Romania
Industry:
Home Furniture / Upholstery Fabric
For our promising e-commerce client, we are looking for a
E-Commerce Sales Support Specialist
to manage pre- and post-sales communication.
Key Responsibilites:
- Handle customer inquiries via email, WhatsApp, and voice calls (Zendesk platform).
- Assist with
pre-sales
questions (product info, payment, stock availability). - Support
post-sales
processes (shipment tracking, advance payments, order follow-up). - Enter and update orders in
Shopify
; manage backend operations. - Upload FAQs and configure automated responses on Zendesk.
- Collaborate with team members to ensure seamless customer experience.
Requirements:
- Min. 3 years experience
in customer service, preferably in e-commerce. - Romanian mandatory
, additional
English,
French, Italian, or Spanish
is a plus. - Experience with
Zendesk or similar platforms
. - Strong
problem-solving skills
and online communication experience. - Ability to manage multiple communication channels efficiently.
Please note that only shortlisted candidates will be contacted.
Reset HR Consulting empowers organizations and individuals to thrive through deep expertise in talent, leadership, and culture. We partner with our clients to identify top talent, develop resilient leaders, and craft future-ready HR strategies, creating a lasting impact. Our services include recruitment solutions, executive search, leadership development, outplacement, employer branding, and HR projects. Headquartered in Istanbul, we serve clients across Turkey, Europe and the Middle East.
-
E-commerce Marketplace Specialist
6 days ago
Bucharest, Bucureşti, Romania Helavo Full timeE-commerce Marketplace SpecialistAbout HelavoAt Helavo, we design and deliver modern mobility and comfort products that make everyday life easier.We are a manufacturer and direct seller of our own products, with a strong e-commerce focus and international ambitions. Our team works from a modern office in central Bucharest, in a friendly but highly structured...
-
E-Commerce Content Specialist
2 weeks ago
Bucharest, Bucureşti, Romania Molson Coors GBS Full timeAlready an employee? You must apply through our internal portal: click hereE-Commerce Content SpecialistDate: Jan 15, 2026Location:BUCHAREST, ROCompany: MolsonCoors_GBSRomaniaRequisition ID:37386Molson Coors is a leading brewer with 18,000+ employees, 30+ breweries and 130+ beer brands, consumed in more than 50 countries. Our GBS history in Romania started...
-
E-Commerce Manager
1 week ago
Bucharest, Bucureşti, Romania Reset HR Consulting Full timeLocation:Ilfov, RomaniaIndustry:Home Furniture / Upholstery FabricFor our promising client operating in thehome furniture and upholstery fabric industry,we are seeking an experiencedE-Commerce Managerto lead and scale the company's online marketplace operations.The role requires working on-site, 5 days per week.Key ResponsibilitiesDevelop, execute and manage...
-
Bucharest, Bucureşti, Romania L'Oréal Full timeHello, we're L'Oréal,We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it).Intrigued? Keep reading, this might be the opportunity you've been searching for.A Day in the LifeAs a E-commerce Key Account Supply Chain Specialist, you will be the strategic owner of the end-to-end supply chain...
-
Call Center Agent – E-commerce
2 weeks ago
Bucharest, Bucureşti, Romania HRPartners Full timeDo you enjoy helping customers and working in a fast-paced e-commerce environment? On behalf of our client, a leadingMultinational companywith a well-established and globally recognized brand in theRetail & FMCGsector we are looking for aCall Center Agentto join the Customer Service team. If you are customer-focused, communicative, and eager to be part of a...
-
E-Commerce Project Manager
2 weeks ago
Bucharest, Bucureşti, Romania Happy Mammoth Full timeHappy Mammothis a fast-growing natural food tech business selling across the United States, Australia and Europe. We specialize in formulating, producing, and marketing gut, digestive and microbiome health foods and natural supplements, designed to help our clients make long-lasting positive health changes and start living very full lives again.Currently, we...
-
E-Commerce Order Fulfillment Assistant
6 days ago
Bucharest, Bucureşti, Romania StraliX Ventures LLC Full timeWe are hiring a remote E-Commerce Order Fulfillment Assistant to support daily operations for an online store.This is a backend e-commerce role, not logistics, not warehouse work, and not customer service.Your task is strictly:Taking orders from ShopifyManually placing them on AliExpress / AlibabaIf you understand basic e-commerce workflows and are...
-
E-Commerce Order Fulfillment Specialist
1 week ago
Bucharest, Bucureşti, Romania StraliX Ventures LLC Full timeWe are a fast-growing luxury e-commerce company based in Switzerland, operating in a highly competitive global niche. Our brand is scaling rapidly, and we are building a sharp, high-performance operations team to support that growth.This role is not customer support and not marketing.Your job is simple in theory, but requires focus, intelligence, and speed...
-
B2B Sales Specialist
2 weeks ago
Bucharest, Bucureşti, Romania eMAG Full timeWe're always looking for the onestruly passionateabout their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We've grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.More than 6000 colleagues are part ofeMAG Teams. We strongly believe in...
-
Sales Specialist
1 week ago
Bucharest, Bucureşti, Romania Base Full timeJoin Base – global leader revolutionizing e-commerceWe are a technological powerhouse for sellers worldwide, providing an innovative all-in-one system. Our mission is to simplify the lives of online entrepreneurs by helping them automate processes, dynamically scale their businesses, and efficiently manage sales across multiple platforms. All of this is...