Senior Delivery Manager

ROLE OVERVIEW:

The Infrastructure Platform Engineering (IPE) team, part of Infrastructure and Cloud division, is responsible for the engineering and operation of LSEG's Group Engineering's core infrastructure services, including data centres, storage, private cloud, platforms, databases, and middleware. Our mission is to modernise and transform the experience of our customers and our own ways of working, by deploying automation and Platform-as-Product services, to enable increasingly efficient, scalable and secure infrastructure products that better support business operations and future transformation.

As a senior delivery manager, you will lead a small team to drive delivery optimisation across a range of large-scale strategic and tactical initiatives, helping IPE to meet its objectives, while delivering greater value to its customers and partners. You will act as a strategic liaison between IPE, broader programmes and our business partners– driving better alignment on business priorities and value-driven prioritisation of our Book of Work. You will create delivery structures and governance which enable IPE to better anticipate and respond across demand requirements, while transitioning from project-by-project thinking to continuous value delivery. You will develop needed reporting and insights required to visualise, control and assure the success of the delivery pipeline in IPE, thereby delivering measurable value through enhanced agility, visibility, and customer alignment. Your role will align to IPE's growing Transformation & Delivery function and provide you opportunities to contribute to pioneering critical initiatives, which seek to transform our Technologies and Operational Strategy.

WHAT YOU WILL BE DOING:

• Ownership of Driving Delivery Excellence: Transform delivery capability across large-scale IT and infrastructure transformation initiatives, by developing strategic partnerships, optimising value streams and establishing proactive delivery systems that yield timely, quality execution, prevent critical issues and enable sustainable business outcomes

• Team Leadership & Coaching: lead a high-performing delivery team, providing clear direction and support to ensure consistent, high-quality outcomes. Mentor and develop as needed to enable the team to navigate complexity and deliver at pace in an exciting, dynamic environment.>

• Designing and Implementing Governance: Establish and implement forward-looking governance frameworks to enable effective oversight and control, that detects important details before they become partner concerns.

• Strategic Delivery Management: create strategic delivery roadmaps that optimise business value, allocation of resource and investment, by improving end to end delivery pipelines from demand identification to value realisation, including shaping IPE portfolio structure 

• Capacity & Demand Planning: optimise and improve demand intake and prioritisation processes, and partner with business on end-to-end demand planning to ensure initiatives are strategically aligned, prioritised, and resourced optimally.  

• Investment optimisation: partner with engineering strategists and business teams to optimise infrastructure investment strategy, supporting business growth while enabling competitive advantage and cost optimisation

• Strategic Business Partnership: build trusted strategic partnerships with business partners and broader delivery teams through collaborative planning, requirements shaping and cross-functional alignment that enables proactive delivery decisions and value-driven prioritisation.

• Delivery excellence: Lead Agile ceremonies such as sprint planning, stand-ups, and retrospectives to maintain delivery momentum, alongside championing the adoption of Agile delivery practices that increase business value delivery

• Reporting & Metrics: Develop clear, data-driven reporting and metrics, that not only measures delivery progress, but provides insights on delivery effectiveness, business value, customer satisfaction and improvement opportunities

• Risk, Issue & Dependency Management: Proactively identify and own risks, interdependencies, and constraints across delivery initiatives, and focus on strategies which build resilience in delivery capabilities

• Contribute to Continuous Improvement culture: driving continuous improvement of delivery, business relationships and strategic alignment through systematic assessment and enhancement of processes and partnerships

WHAT YOU WILL BRING:

• Bachelor's degree in engineering, Computer Science, or a related field—or equivalent experience.

• 10 years of proven experience leading sophisticated, cross-functional technology delivery, utilising Agile methodologies, in IT infrastructure, platform engineering, or a similar field.

• Good understanding of infrastructure technologies and operations, including areas such as capacity planning, hardware and service lifecycle management and infrastructure modernisation and transformation.

• Consistent track record of demonstrating delivery excellence and methodologies to translate strategic goals into actionable roadmaps, deliver measurable business value and outcomes, orchestrate effective resource utilisation and efficient demand and investment planning.

• Stakeholder Management: consistent track record of building effective strategic relationships, through clear communication, delivering against expectations and establishing and sustaining trust.

• Deep experience with Agile methodologies, backlog prioritisation, and cross-functional leadership.

• Communication and influencing:

• Strong interpersonal, written, and verbal communication skills.Ability to influence at all levels with a high degree of professional maturity and resilience.

• Strong negotiation skills in de-escalating interpersonal or inter-team conflicts.

• Strong organizational skills and self-motivated with strong attention to detail and follow through.

• Ability to work under pressure with initiative and a flexible approach; capable of handling ambitious demands, ambiguity, and changing priorities.

• Strong analytical and critical thinking skills for effective change management and problem-solving.

• Familiarity with product principles, or experience working in product roles, or operating in a Product Operating Model (POM) environment.

• Good data literacy and experience working with data, comfortable with data principles. Experience with PowerBI beneficial.

• Crucial Tooling knowledge: Advanced knowledge of Microsoft Tools (Excel, PowerPoint, Word), and experience using planning and tracking tooling such as Asana or JIRA are critical.

WHAT YOU WILL GET IN RETURN:

• A strategic delivery role at the enterprise level, where you will shape the future of Infrastructure Platform Engineering (IPE) and play a key role in driving the Group's technology transformation.

• Work on initiatives that span multiple technologies and regions, chipping in to a global delivery of infrastructure services and products.

• Daily collaboration with dedicated, -cross-functional teams including engineering, transformation, product, finance, and operations across multiple geographies.

• A competitive compensation package and a comprehensive benefits offering.

• Access to continuous learning and professional development opportunities, with support for certifications, leadership development and growing your career as a delivery specialist.

ABOUT US:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally. LSEG's ticker symbol is LSEG.

OUR PEOPLE:

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage collaboration, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and exciting experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and exciting opportunities for everyone to broaden and deepen their skills and expertise. As a global organization spanning 70 countries and one rooted in a culture of growth, opportunity, diversity, and innovation, LSEG is a place where everyone can grow, develop, and fulfil your potential with significant careers.
 

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.