Automotive Customer Quality Engineer

4 days ago

Oradea, Bihor, Romania Connect Group N.V. Full time €40,000 - €60,000 per year

Are you passionate about quality, detail-driven, and eager to be the voice of the customer inside a manufacturing organization?
Connect Group
is looking for a proactive and experienced
Automotive Customer Quality Engineer
to strengthen our Quality team and act as a key liaison between our production operations and customers.

About the Role

As an
Automotive Customer Quality Engineer
, you'll play a crucial role in ensuring customer satisfaction by maintaining and improving product and process quality. You will be the primary contact for customer quality matters, leading complaint resolution, driving preventive and corrective actions, and ensuring compliance with automotive quality standards, focusing on
IATF 16949
.

Key Responsibilities


• Act as the main quality interface between Connect Group and assigned customers


• Ensure compliance with
IATF 16949
and
ISO 9001
standards


• Prepare PPAP files and help perform MSA and SPC studies


• Manage and analyze customer complaints, prepare 8D reports, and coordinate resolution


• Monitor and improve internal processes and quality metrics


• Lead cross-functional teams in quality improvement initiatives


• Drive quality awareness throughout the organization


• Prepare and present monthly quality reports to customers


• Support activities affecting product and process quality


• Participate and sometimes lead customer, second and third party audits.

What You Bring


•
Technical University Degree
(preferably in Electronics, Electromechanics, or Engineering)


• Proven experience with
ISO 9001
and
IATF 16949
quality management systems


• Solid understanding of
EMS
and
automotive production
(a strong plus)


• Strong analytical skills and structured problem-solving approach


• Excellent communication and interpersonal skills


• Proficiency in
MS Office
and statistical tools:
MSA (Measurement System Analysis)
and
SPC (Statistical Process Control)


• Use of Quality Tools:
FMEA
(Failure Mode and Effects Analysis), Control Plans, Process Flow Diagrams, Dimensional Results, Material and Performance Test Results, Initial Sample Inspection Reports (ISIR).


• Fluent in
English
– both written and spoken

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