
Level 2 Backoffice Engineer
6 days ago
Since this is Backoffice role, fixed or mobile network experience is must.
German Language : B1 and Above
Location : Timisoara, Romania
(Open to Consider Candidates from anywhere for Fixed Term Employment of 12 months OR those who are willing to relocate to Timisoara)
Work Type : Hybrid 3 days a week from office (Hybrid for Timisoara, Remote for other locations with some travel to Timisoara)
Type of Hire : 1 year Fixed Term. OK for Permanent for Timisoara ONLY, Fixed Term for other.
Working Hours : Business Hours with 24*7 on-call support (minimum 1 week a month).
Job Description
General requirements (must have):
- NOC/SOC experience with good understanding of specific SLAs and KPIs
- Network monitoring tools
- Ticketing tools
- Understanding of general networking concepts at CCNA/CCNP level
- Understanding of service provider architecture/infrastructure
- English C1-C2
- German B2
- Self-reliant and w/ Ability to learn fast
Specific Requirements (nice To Have)
- Linux
- Experience with FTTx and xDSL (VDSL, Vectoring) networks
- Optical networks/WDM - access, transport
- Generic understanding of MPLS/IP
- Nokia SR, Nokia OLT, Nokia DSLAM
- AAA, FW
- Microwave technology - preferred Ceragon
- TCP/IP stack + protocols: Ethernet, BGP, ISIS, MPLS, L2-L3 VPN
- Network automation (w/ bash/python)
Job Description
Daily activity consists of:
- Diagnosis of all minor, major and critical alarms
- Creating and resolving incident tickets considering SLAs
- Fault management and Troubleshooting
- Planning, Creating and implementing change requests/tickets
- Support for on-site technician - troubleshooting, repairing, replacing - network elements & infrastructure elements
- Network performance monitoring and reporting
- Integration network elements
- Configuration network elements and services
- Creating and maintaining documentation
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