Client Account

At Ayvens, progress starts with you.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Our
Commercial Team
is looking for a new colleague as
Client Account
, with permanent contract and the role description detailed below.

Main Responsibilities Are

• Daily support for Client Managers in managing the client portfolio.
• Opening CRM cases for client requests addressed to different departments (e.g. purchasing, remarketing, etc).
• Preparation and updating of commercial offers and contractual documentation.
• Management of local and international tenders by issuing offers, centralizing them, and uploading them on the requested platforms within the agreed deadlines.
• Entry and update of data in Miles, CRM/SF for clients from the portfolio of allocated Account Manager.
• Support for invoicing / transmission of intermediary invoices and account statement files according to agreed flows with clients.
• Management of the MyAyvens application to ensure account activation according to client requests.
• Communication with internal departments (operations, legal, finance, etc.) to validate information and monitor the resolution of client requests.
• Monitoring and reporting the status of deliveries, implementations, returns, and other commercial activities involving client portfolio management.
• Ensuring compliance with commitments made to clients.
• Participation in the preparation of presentations, reports, and commercial analyses for internal and external meetings.
• Archiving and management of commercial documents according to internal procedures.
• Professional communication with clients upon request and on behalf of the allocated Account Manager.

To be able to achieve all of this you need to have:

• University Degree – economical or technical field.
• Minimum 6 months experience in a similar position or administrative role, preferably in leasing or automotive industry.
• Communication skills
• Customer orientation
• Planning and organizational skills
• English language - intermediate level
• Team player orientation, with a collaborative approach to working with internal departments
• Independent, results-driven mind, self-thinking.

Why Ayvens?
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

• ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.