Consultant @DARWIN

Company:

Mercer

Description:

Darwin is part of Mercer Marsh Benefits (MMB), a 7,000-person strong community of specialists in health, benefits, and employee wellbeing. This affords us a massive opportunity to impact the lives of tens of millions of people around the world. Darwin is changing benefits for good in eight out of the top ten technology companies in the world and has a wealth of clients across a diverse range of sectors. In fact, more than 2 million people are already using our platform.

Darwin is a market-leading and specialized global platform that requires specific training and accreditation for consultants to be proficient in delivering programs and projects. Darwin is changing Benefits for Good. Our unique and innovative SaaS (Software as a Service) platform has transformed the employee benefits industry. We are fast paced, ambitious, people-focused and on a journey to innovate and develop products that truly impact people's lives and the market in which we operate.

The Darwin Origin Delivery team are responsible for implementing Darwin to our clients, as well as managing any changes to the clients' requirements whilst using the platform and its services. The Origin Delivery team plays a critical role in helping our clients realize value from their investment in our technology.

What can you expect?

• An excellent opportunity for you to make both a business impact & client impact by leading and supporting a range of projects implementing our Darwin software.
• To work in a team of like-minded individuals within a department that is passionate about its people and its product.
• To be accountable for delivering to a wide range of Global clients and overseeing the design of the Darwin solution to meet the client's needs.
• To work across multi-functional teams in different departments to deliver a market-leading implementation to the client.

We will count on you to:

• Lead project workshops to understand the client's business and benefit structures and how Darwin best works to meet their needs.
• Be accountable for the scoping, designing and documenting requirements in accordance with DDM.
• Work with the Configuration and QA teams on implementing the agreed design and overseeing the testing of the configured solution to defined specifications/requirements and supporting clients in UAT (User Acceptance Testing).
• To follow a project plan and deliver assigned tasks and actions in accordance with the timelines.
• To capture and track process wins throughout the lifecycle of the project with the client.
• To have excellent stakeholder and relationship management that enables you to mediate and provide solutions on how best to meet the client's needs within the framework of Darwin's capabilities.
• To be able to convey complex ideas in a simple to understand manner to all stakeholders.
• Be able to manage workload prioritization with your Squad Lead and to remain focused while always being aware of the strategic picture across both clients and the business.
• Work with Project Managers in updating their plans, risk & issues logs in line with Darwin Delivery Methodology (DDM).
• Help to improve processes and drive efficiency across both the department and Darwin Services

What you need to have:

• Experience in working in the implementation of Enterprise software.
• Be passionate about technology and how it can influence the lives of both our clients and their employees.
• Be articulate, as strong verbal and written communication with our clients is vital.
• Have a strong can-do attitude and be very goal focused.
• To be confident working as part of a team while equally being comfortable working on your own deliverables individually.
• Analytical thinking and problem solving.
• Being detail-oriented and capable of delivering an elevated level of accuracy.
• Interpersonal and consultative skills.

Why join our team:

• Work in a forward-thinking organization that embraces cutting-edge technology and fosters a culture of innovation.
• Thrive in a dynamic and fast-paced work environment that encourages agility to adapt and respond to changing demands.
• Benefit from robust professional development opportunities, including training programs, mentorship, and career advancement pathways, ensuring that you can grow your skills and advance your career.
• Join a supportive and inclusive work environment where teamwork and collaboration are valued. Connect with talented professionals and contribute to meaningful initiatives that drive success.
• Be part of a team that is committed to delivering results and driving growth through innovative solutions and strategic initiatives.
• Contribute to a shared vision that inspires and motivates the team, aligning individual goals with organizational objectives.
• Work in an environment that empowers individuals to reach their full potential, fostering personal and professional growth.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person