Associate Technical Support Engineer
2 weeks ago
Posted 11 August 2025
LocationTimişoara
Job type Permanent
Discipline Software Support
ReferenceJ15583
Job description[Associate Technical Support Engineer] We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, expecting you to collaborate and connect in one of our thriving offices on average three days per week. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career. You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you'll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more. About you: You are excited about working for a best in class, fast growing Software house and solve business-critical problems for our customers. You have strong analytical and problem-solving skills and are a creative thinker. You are passionate about software and its potential to move organizations forward through innovation. You also have the desire to help your customers by giving them a best-in-class service. Day-to-day, you will:
•Deliver exceptional customer service and product support through chat, phone, and email, adhering to SLA milestones
•Accurately manage the case management system, recording and resolving or escalating queries as needed
•Proactively enhance customer experience by identifying trends, researching challenges, and creating solutions
•Promote the Customer Success Portal, assist with registrations, and maintain Knowledge Base articles to meet and exceed service standards Your skills and experiences might also include:
•Develop comprehensive knowledge of the software and quickly grasp technical concepts and new functionalities
•Demonstrate flexibility, pragmatism, and effective self-planning to adapt to shifting priorities
•Act as a role model, promoting best practices and a positive working environment, while delivering high-value, efficient, and effective business outcomes
•Exhibit strong communication skills, maintaining a calm and professional demeanor during challenging queries, and work enthusiastically as part of a team What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.
-
Associate Technical Support Engineer
2 weeks ago
Timișoara, Timiş, Romania Coins Full time €40,000 - €60,000 per yearPosted 02 September 2025LocationTimişoaraJob type PermanentDiscipline Software SupportReferenceJ15705Job descriptionAssociate Technical Support Engineer - German We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success...
-
Timișoara, Timiş, Romania Ness Romania SRL Full time €70,000 - €120,000 per yearJob ID 6715Why NessWe know that people are our greatest asset. Our staff's professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world's leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the...
-
Associate IT Consultant
2 weeks ago
Timișoara, Timiş, Romania Continental Full time €30,000 - €40,000 per yearCompany Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and...
-
Associate Infrastructure Consultant
7 days ago
Timișoara, Timiş, Romania Red Hat Full time €104,000 - €130,878 per yearAbout The JobRed Hat Technology consulting team is looking for an Infrastructure Consultant to join us in Timisoara or remotely in Romania.In this role, you'll provide an excellent customer support experience for our enterprise subscription customers. You will be a trusted adviser to enterprise-level customers, partner closely with them, and help us...
-
Associate Infrastructure Consultant
7 days ago
Timișoara, Timiş, Romania Red River Full time €104,000 - €130,878 per yearAbout the Job:Red Hat Technology consulting team is looking for an Infrastructure Consultant to join us in Timisoara or remotely in Romania.In this role, you'll provide an excellent customer support experience for our enterprise subscription customers. You will be a trusted adviser to enterprise-level customers, partner closely with them, and help us...
-
Technical Sales Engineer
2 weeks ago
Timișoara, Timiş, Romania Manning Global Full time 30,000 - 40,000 per yearOur client, a global leading supplier in plastic injection molding, tooling and manufacturing, is recruiting for a Technical Sales Engineer to join their business in Romania. Position Title: Technical Sales Engineer Position Type Permanent Start Date: ASAP Location: Timis, Romania Contact: Felix Ciumpileac | General description: Results-driven...
-
Technical Sales Engineer with Hungarian
2 weeks ago
Timișoara, Timiş, Romania Manning Global Full time €40,000 - €60,000 per yearOur client, a global leading supplier in plastic injection molding, tooling and manufacturing, is recruiting for a Technical Sales Engineer to join their business in Romania focused on the Hungarian market. Position Title: Technical Sales Engineer Position Type Permanent Start Date: ASAP Location: Timis, Romania Contact: Felix Ciumpileac | General...
-
Intune Engineer
2 days ago
Timișoara, Timiş, Romania Atos Full time 35,000 - 45,000 per yearAbout AtosWho we areWe are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society.Together we create reliable and responsive digital foundations for the world's businesses, institutions, and communities.Learn more on Advancing what mattersJob Summary: We are seeking a skilled...
-
Associate Product Marketing Manager
2 weeks ago
Timișoara, Timiş, Romania Coins Full time €40,000 - €80,000 per yearPosted 26 August 2025LocationTimişoaraJob type PermanentDiscipline MarketingReferenceJ15724Job descriptionAssociate Product Marketing Manager (Go-To-Market) We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and...
-
Associate Data Analyst
2 weeks ago
Timișoara, Timiş, Romania Coins Full time €40,000 - €60,000 per yearPosted 22 August 2025LocationTimişoaraJob type PermanentDiscipline Customer SuccessReferenceJ15423Job description[Associate Data Analyst] We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our...
