Telesales Representative

Company Description

Ecolet is an online platform specializing in technological transportation management systems for both small and medium-sized companies and individuals. Operating in the courier services market since 2019, Ecolet supports businesses in Romania by providing professional tools to facilitate daily logistics.

On the platform , parcels and envelopes can be shipped with various courier companies. By creating a free account with no contractual obligations, customers gain access to preferential shipping costs for major Romanian and international courier companies.

The primary objectives of the team of consultants are to sell services, acquire new customers, and increase shipment volumes for the e-commerce industry by building strong client relationships and ensuring customer satisfaction.

In 2023, Ecolet became part of the Alsendo group through acquisition by the investment fund Abris, aiming to offer customers transport and after-sales solutions to operate efficiently and grow dynamically.

Alsendo is a leader in the Central and Eastern European (CEE) markets in the field of technological delivery management systems. Through this merger and pooling of resources, Ecolet by Alsendo provides customers with extensive experience and expertise in delivering end-to-end services and software within a SaaS model.

Role Description:

This is a full-time, on-site role for a
Telesales Representative
located in
Bucharest, Romania
. The Telesales Representative will play a key role in driving
new business acquisition (hunting)
, increasing
sales volume
, and achieving
portfolio growth
. The primary responsibilities include proactively engaging with customers, identifying new business opportunities, building strong client relationships, and meeting/exceeding sales targets. This role demands a highly motivated, results-oriented individual with a focus on
closing deals
and expanding market share.

Key Responsibilities:

• Proactively
  identify, contact, and acquire new customers
  , focusing on driving sales volume and portfolio expansion.
• Maintain a high volume of outbound calls to generate leads, qualify prospects, and close sales.
• Develop and execute strategies for
  upselling and cross-selling
  to maximize account growth.
• Build and nurture strong relationships with customers to ensure repeat business and customer retention.
• Meet and exceed individual and team sales targets and KPIs, contributing to the company's growth objectives.
• Collaborate with internal teams to provide exceptional customer service and resolve issues promptly.
• Actively gather market intelligence and share feedback with the team to refine sales strategies.

Qualifications:

• Proven experience in
  telesales
  , business development, or similar
  hunting-focused sales roles
  .
• Strong
  communication, negotiation, and interpersonal skills
  , with the ability to close deals over the phone.
• Results-driven mindset with a track record of achieving or exceeding sales targets.
• Ability to manage and grow a portfolio of customers while simultaneously hunting for new opportunities.
• Strong organizational skills and ability to prioritize in a fast-paced sales environment.
• Knowledge of
  transportation logistics
  or related industries is a plus.
• Fluency in
  English and Romanian
  is required.

This role offers the opportunity to work in a dynamic environment, where your success will directly contribute to the growth and success of the organization. If you thrive on competition, love building connections, and have a passion for achieving results, this role is for you