Senior Project Manager

15 hours ago

Bucharest, Bucureşti, Romania GCOO Full time €30,000 - €60,000 per year

· Oversee the planning, implementation and tracking of the project;

· Define the overall scope of the project in consultation with project stakeholders. Proposes & validates the project schedule;

· Plans & follows up the Knowledge Transfer process, ensuring the SG GSC resources reach the adequate knowledge level required for Go Live. Coordinates the creation & approval of the standard operating procedures;

· Work closely with Operations, managers, cross-functional teams and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new projects;

· Ensure the project meets the client expectations with respect to quality, budget, delivery timelines;

· Indentifies tracks, manages and mitigates risks throughout the project life. Escalates the issues when necessary to ensure minimum impact on project deliverables;

· Communicates progress, risks, expectations, timelines, milestones and other relevant metrics/project progress to all project stakeholders stakeholders in order to identify needs and evaluate alternative solutions;

· Ensures sign off of the project deliverables from end customer, develops lessons learnt;

· Contribute to the definition, design and development of key process transformation areas required to enable successful organizational set-up and implementation (digital transformation, process modernization);

· Act as Subject Matter Expert in digital, providing thought leadership on new technologies and digitalization capabilities, owning the customer journey and business road map;

· Ensures close partnership between GSC RO and India centers management teams and functions (functionally led model);

· Define required business cases to enable specific projects validation;

· Actively lead/contribute to process mapping for new business and identification of required adaption/changes;

· Lead/contribute to projects related to business development area;

· Contribute to market intel & customer satisfaction related initiatives.

· Minimum 3 years experience in Transition Management;

· Experience of project delivery in all aspects of the Transition Lifecycle Management

· Minimum 3 years in program management, with the ability to understand how different projects interlink and overlap;

· Relevant industry certifications – PMI, Lean Six Sigma, Agile, Scrum, etc.;

· Excellent understanding of metrics and how to evaluate and measure de value of change;

· Domain expertise – proven rigorous discipline in managing projects;

· Familiar with transformation strategies and strategic change management;

· Proven ability to manage complex situations that combine strategic, financial, operational, management and technological aspects;

· Experience in working with a complex stakeholders environment;

· Leadership capabilities – becoming a trusted partner for stakeholders by displaying a strong work ethic, domain expertise, ability to inspire and make an impact and competency in guiding and motivating;

· Experience of project delivery in all aspects of the Transition Lifecycle Management;

· Ability to use project management tools/MS Office suite;

· Fluent Command over French and English language with excellent report writing and presentation skills;

· University Graduate in Finance or related field.

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