DigITal AI Solution Engineer

Introduction: A Career at HARMAN Automotive
We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

• Engineer audio systems and integrated technology platforms that augment the driving experience
• Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
• Advance in-vehicle infotainment, safety, efficiency, and enjoyment

About The Role
The AI Solution Engineer is responsible for designing, developing, and maintaining AI-powered solutions leveraging Microsoft AI services and Azure Copilot. This role requires close collaboration with business stakeholders and technical teams to integrate AI capabilities into workflows, automate processes, and enable data-driven decision-making. The focus is on practical application of AI, delivering high-impact solutions that optimize productivity, streamline operations, and enhance user experiences with a strong emphasis on AI-powered automation to transform repetitive tasks into intelligent, self-optimizing processes. In addition, the role requires a solid understanding of modern data architecture principles, ensuring that AI-driven use cases are built on a reliable, scalable, and well-structured data foundation. This includes designing solutions that align with enterprise data models and governance policies.

What You Will Do

• Design and implement: AI solutions using MS AI Studio, Azure OpenAI, and other tools to automate and enhance business processes within enterprise apps (Outsystems) and CRM systems like Salesforce.
• Develop: Intelligent process automation solutions, including document processing, natural language interaction, and predictive analytics.
• Collaborate with data architects: Align AI solutions with enterprise data architecture and governance standards.
• Collaboration and Communication: Collaborate with stakeholders to identify and prioritise AI-driven automation and enhancement opportunities based on key business objectives.
• Review existing Landscape: Assess existing data landscapes to identify opportunities for AI-driven use cases leveraging well-structured data.
• Quality Assurance: Conduct testing, validation, and performance tuning to ensure robust and reliable AI-enabled applications.
• Training: Provide training and knowledge sharing to business and technical users on AI capabilities and best practices.
• Documentation: Documenting the system architecture of solutions or the technical application landscape

What You Need To Be Successful

• A degree in Computer Science, Data Science, AI Engineering, or equivalent experience.
• 3+ years of experience in AI solution development, including Microsoft AI and Azure services.
• Hands-on experience with Azure Copilot, Azure OpenAI, and related AI/ML tools.
• Proficiency in Python and popular ML & AI frameworks (e.g. scikit-learn, TensorFlow/Keras, PyTorch, etc.).
• Experience with data processing, prompt engineering, and AI-assisted workflows.
• Strong understanding of enterprise integration (APIs, REST/SOAP) and automation frameworks.
• Familiarity with CRM platforms such as Salesforce and Low / No-code integrations.
• Understanding of modern data architecture concepts, including data lakes, data warehouses, and integration patterns.
• Ability to evaluate and leverage existing enterprise data structures to enable optimal AI-driven use cases.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Analytical, organisational, and problem-solving skills, including the proven ability to adapt to a dynamic project environment

Bonus Points if You Have

• Familiarity with CRM platforms
• Practical experience on Low / No Code integrations based on Out systems.
• Practical experience with MS Fabric Platform
• Experience with Power Platform (Power Automate, Power Apps) and AI Builder.

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• "Be Brilliant" employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development