Compliance Manager

18 hours ago

Bucharest, Bucureşti, Romania SkillMatch Solutions Full time 30,000 - 60,000 per year


Company Overview

A global leader in customer experience management, and contribute to shaping the future of customer interactions worldwide. We are seeking a skilled Compliance Manager to join our dynamic team in Bucharest.

Responsibilities:
  • Conducting Internal Audits: Perform internal audits based on security requirements and certifications such as ISO 27001.
  • Compliance with Data Protection: Ensure adherence to local data protection requirements.
  • Contract Compliance Audits: Regularly audit contracts to validate compliance with agreed terms.
  • Certifications Deployment: Implement and maintain certifications like ISO 27001, PCI DSS, etc.
  • Collaboration and Gap Closure: Interact cross-functionally to address audit findings and close gaps effectively.
  • Training and Awareness: Conduct training sessions on data privacy and information security awareness.
  • Fraud Investigation: Independently investigate fraud cases and prepare detailed investigation reports.
  • Risk Assessment and Mitigation: Conduct annual process risk assessments and develop mitigation plans.
Requirements:
  • Experience: Minimum 5-7 years of experience in driving and implementing risk and compliance policies, preferably in the BPO/SSC industry.
  • Education: Graduate in any specialization.
  • Audit Skills: Proven experience in conducting internal audits and managing compliance with certifications.
  • Analytical Skills: Strong analytical capabilities to assess risks and recommend mitigation strategies.
  • Communication Skills: Excellent communication and presentation skills, both written and verbal in English.
  • Excel Skills: Proficiency in Excel for data analysis and reporting purposes.
  • Adaptability: Ability to learn quickly and adapt to new challenges.
  • Shift Flexibility: Comfortable working in rotational shifts.
Perks and Benefits:
  • Compensation: Competitive salary package Ron net) reflecting your expertise and contributions.
  • Benefits: Includes meal tickets (25 Ron), private medical insurance, and transport reimbursement.
  • Career Growth: Permanent contract with opportunities for advancement and career progression.
  • Projects: Engage in diverse and rewarding projects with leading global brands.
  • Work Environment: Enjoy a supportive and collaborative culture that fosters personal and professional development.
  • Facilities: Fully equipped modern kitchen, lunch area, and access to all necessary amenities in a vibrant, diverse environment.
Working Environment:
  • Location: Dynamic and diverse environment with easy access to public transportation, local shops, restaurants, and pharmacies.
  • Equipment: Full equipment provided by the company for a comfortable work setup.
  • Cultural Fit: Join a team known for its inclusive and supportive work culture.
Join Us, and apply today

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