Backoffice Engineer

2 weeks ago

Timisoara Metropolitan Area, Romania W3Global Full time 40,000 - 60,000 per year

Timisoara, Romania

Hybrid 3 days a week from office

Working Hours :
Business Hours with 24*7 on-call support (minimum 1 week a month)

Type of Hire :
1 year Fixed Term

Job Description
General requirements (must have):

  • NOC/SOC experience with good understanding of specific SLAs and KPIs
  • Network monitoring tools
  • Ticketing tools
  • Understanding of general networking concepts at CCNA/CCNP level
  • Understanding of service provider architecture/infrastructure
  • English C1-C2
  • German B2
  • Self-reliant and w/ Ability to learn fast

Specific Requirements (nice To Have)

  • Linux
  • Experience with FTTx and xDSL (VDSL, Vectoring) networks
  • Optical networks/WDM - access, transport
  • Generic understanding of MPLS/IP
  • Nokia SR, Nokia OLT, Nokia DSLAM
  • AAA, FW
  • Microwave technology - preferred Ceragon
  • TCP/IP stack + protocols: Ethernet, BGP, ISIS, MPLS, L2-L3 VPN
  • Network automation (w/ bash/python)

Job Description
Daily activity consists of:

  • Diagnosis of all minor, major and critical alarms
  • Creating and resolving incident tickets considering SLAs
  • Fault management and Troubleshooting
  • Planning, Creating and implementing change requests/tickets
  • Support for on-site technician - troubleshooting, repairing, replacing - network elements & infrastructure

elements

  • Network performance monitoring and reporting
  • Integration network elements
  • Configuration network elements and services
  • Creating and maintaining documentation

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