Infrastructure Services Insight Analyst

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We are seeking an Infrastructure Services Insight Analyst to drive strategic decisions and operational excellence across its Global Product Services (GPS) data center business. This role focuses on generating actionable insights, standardizing forecasting, enabling sales planning, and ensuring governance across global teams. You will collaborate cross-functionally and deliver executive-ready reporting to support business growth and performance. You will report to our Director of Infrastructure Services Sales Operations.

*Responsibilities:*

• Lead monthly GPS calls with each geography, focusing on high-impact deals and insight sharing.
• Analyze Point of Sale (POS) and Post Warranty (PW) penetration trends to identify key influencers.
• Embed insights into global cadences such as GPS Insight Calls, ISG MBR, and ISG POR.
• Monitor forecasting accuracy across GPS and Hybrid Cloud Services (HCS).
• Refresh and consolidate monthly executive reporting content for GPS and Sustainability.
• Provide deal-level insights for PW BMS updates and Premier Interlock meetings.
• Support integration of hardware and services forecasting processes and KPIs within 6 months.
• Maintain reporting tools, dashboards, and documentation aligned with strategic clarity and governance.

*Requirements:*

• Minimum 3 years of experience in global sales operations or product/service programs in tech or IT services.
• Proven expertise in forecasting, pipeline management, and deal-level analytics.
• Skilled in preparing and presenting executive-level reports with strategic clarity.
• Experience collaborating with cross-functional global teams (sales, finance, product).
• Familiarity with ERP/CRM tools like Microsoft Dynamics 365 for forecasting and reporting.
• Strong analytical skills with Excel and visualization tools (Power BI, Tableau).
• Excellent communication and presentation skills for executive audiences.
• Self-motivated with strong attention to detail and ability to manage multiple initiatives.

**What We Offer:****

• A multitude of professional and personal opportunities for career growth
• Charity, volunteering
• An international organization with a high focus on all types of Diversity in the team
• A broad selection of soft/hard skills trainings and individual mentoring
• Life life events insurance, fully covered by company

Valid for Slovakia only:
Base gross monthly salary starts from 2.800 EUR. The final offer could be, of course, negotiated higher than the advertised minimum - it all depends on your experience In addition, there is also a variable part (a bonus) in value of 12% of your annual earnings.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
WD

We are seeking an Infrastructure Services Insight Analyst to drive strategic decisions and operational excellence across its Global Product Services (GPS) data center business. This role focuses on generating actionable insights, standardizing forecasting, enabling sales planning, and ensuring governance across global teams. You will collaborate cross-functionally and deliver executive-ready reporting to support business growth and performance. You will report to our Director of Infrastructure Services Sales Operations.

**What We Offer:****

• A multitude of professional and personal opportunities for career growth
• Charity, volunteering
• An international organization with a high focus on all types of Diversity in the team
• A broad selection of soft/hard skills trainings and individual mentoring
• Life life events insurance, fully covered by company

Valid for Slovakia only:
Base gross monthly salary starts from 2.800 EUR. The final offer could be, of course, negotiated higher than the advertised minimum - it all depends on your experience In addition, there is also a variable part (a bonus) in value of 12% of your annual earnings.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
WD

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.