Front Desk Representative

Elevate Your Impact Through Innovation and Learning

Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies.

With presence in more than 45 countries across five continents, we excel in leveraging state-of-the-art technology, artificial intelligence, and unparalleled subject matter expertise to elevate our clients' business impact and strategic decision-making.

We have 4,500+ talented professionals operating across 45 countries, including India, China, Chile, Romania, the US, and Canada. Our global network also extends to emerging markets such as Colombia, the Middle East, and the rest of Asia-Pacific.

Recognized by
Great Place to Work
in India, Chile, Romania, the US, and the UK in 2022, we offer a dynamic, growth-oriented, and open culture that prioritizes flexible work-life balance, diverse and inclusive teams, and equal opportunities for all.

What you will be doing at Evalueserve:

As a Front Desk Representative, you will be the first point of contact for visitors and internal stakeholders. You'll play a key role in ensuring smooth administrative operations and supporting various departments with essential tasks.

• Greet and assist visitors, clients, and employees in a professional and friendly manner
• Manage incoming and outgoing correspondence, including packing and coordination with courier companies.
• Organize and support the execution of company events (internal and external).
• Maintain and update internal documentation and trackers.
• Collect invoices related to administrative purchases, ensure proper approvals are obtained, and coordinate with the Finance team for further processing.
• Manage the travel desk and ensure timely support for employee travel needs.
• Coordinate business travel arrangements in collaboration with our third-party travel vendor.
• Facilitate the creation and distribution of business cards for employees.
• Maintain office supplies inventory (stationery, protocol items, and materials for organized activities).
• Coordinate external cleaning personnel to ensure proper service delivery.
• Collaborate with internal departments to resolve administrative issues.
• Ensure compliance with internal policies and safety regulations.
• Handle confidential information with discretion.
• Assist with document archiving and inventory tracking.

What we're looking for:

• Bachelor's degree in Business Administration, Economics, or a related field.
• Previous experience in administration, secretarial work, or front desk roles is a plus.
• Dynamic, proactive, and self-driven personality.
• Advanced English proficiency (written and spoken).
• Strong MS Office skills (especially Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Organizational and time management abilities.
• Problem-solving mindset and attention to detail.
• Ability to work under pressure and meet deadlines.
• Professional demeanor and customer-oriented attitude.

Why Join Us:

• Be part of a diverse and inclusive global team.
• Access to professional development and training programs.
• Work in a dynamic and collaborative environment.
• Competitive compensation and benefits.
• Modern office in Cluj-Napoca with a supportive culture.

Disclaimer:
The above job description serves as an informative reference for the tasks you may be required to perform. However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances.

Please Note
: We appreciate the accuracy and authenticity of the information you provide, as it plays a key role in your candidacy. As part of the Background Verification Process, we verify your employment, education, and personal details. Please ensure all information is factual and submitted on time. For any assistance, your TA SPOC is available to support you
.