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Airline Contact Centre Agent – German Speaker
1 hour ago
Location: Malta
Employment Type: Full-time | On-site
Languages: German (C2) + English (C1)
Monthly salary: Euro gross
We are hiring German-speaking Contact Centre Agent to join an international customer service operation in Malta. Relocation support is available for candidates currently based abroad.
Key Responsibilities-
Handle inbound customer contacts related to airline services
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Assist with reservations, changes, and general passenger inquiries
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Provide accurate information and resolve issues efficiently
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Deliver a professional and customer-focused service experience
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Maintain accurate records in internal systems
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Meet service quality and performance targets
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Monday to Friday
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Shifts between 09:00 – 18:30
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8-hour shifts, rotational within the time window
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German C2 level (mandatory)
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English C1 level
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Strong communication and customer service skills
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Ability to work on-site in Malta
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Open to local candidates and candidates currently abroad
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Relocation to Malta is supported