Internship - Junior Case Collection Manager

16 hours ago

Bucharest, Bucureşti, Romania Coface Romania Full time 20,000 - 25,000 per year

Full-time

Department: Debt Collection - 007

Contract type (job boards): Internship

Company Description

La Coface, susținem comerțul zi de zi.

Cei 5.200 de experți ai noștri, reprezentând peste 80 de naționalități în 58 de țări, sunt uniți de un scop comun: să ajute companiile să navigheze prin incertitudine, oferindu-le posibilitatea de a lua deciziile corecte și de a face comerț mai inteligent într-o lume complexă.

Cu aproape 80 de ani de experiență globală, oferim companiilor o gamă completă de soluții: asigurare de credit comercial, informații de afaceri, colectare de creanțe, asigurare single risk, asigurare de garanții, factoring — toate bazate pe un patrimoniu unic de date, tehnologie de ultimă generație, inovare și o înțelegere profundă a economiei globale.

A te alătura Coface înseamnă să faci parte dintr-o organizație internațională unită, în care ideile tale contează. Promovăm o cultură a dezvoltării, colaborării și incluziunii, care încurajează responsabilitatea și în care impactul acțiunilor tale contează.

Modelează viitorul comerțului alături de noi. Alătură-te echipei Coface

Job Description
  • Gestionarea și soluționarea dosarelor asigurate în cadrul procesului de colectare amiabilă, cu valori sub lei;
  • Transmiterea notificărilor de plată în format scris;
  • Inițierea și preluarea apelurilor telefonice către/de la debitori;
  • Formularea și transmiterea de informări către departamentul Claims.
Qualifications
  • Studii – Student (licență sau master), preferabil domeniul economic sau juridic;
  • Abilități de comunicare - ofițerii de colectare au nevoie atât de abilități de comunicare scrisă, cât și verbală pentru a redacta informari și a vorbi clar clienților despre opțiunile lor de plată, folosind persuasiunea și alte tactici de negociere pentru a indeplini mandatul incredintat;
  • Atentie la detalii – orientare catredetalii in vederea filtrarii informatiilor obtinute si transmiterea acestora intr-un mod clar catre clienti precum si respectarea procedurilor stabilite in cadrul departamentului;
  • Abilitati de operare PC – pachet Microsoft cu accent pe excel, outlook si word.
  • Limbi straine – engleza nivel mediu
  • Lucru in echipa – adaptare lalucru in echipa, atat in cadrul departamentului Colectare creante B2B cat si cu alte departamente conexe
Additional Information

What We Offer:

  • Mentorship & Training: Mentorat individual și acces la programe interne de formare
  • Dezvoltare profesională: Posibilitatea angajării după stagiu și expunere la cele mai bune practici internaționale (în funcție de performanță și oportunitățile disponibile la sfârșitul programului - 6 luni);
  • Learning Opportunities: dobândirea de cunoștințe în domeniul asigurărilor de credit comercial, gestionării riscurilor, finanțelor și luării deciziilor operaționale;
  • Flexible Work Options: model de lucru hibrid și program flexibil (4 ore/zi);
  • Supportive Culture: faceți parte dintr-o echipă care apreciază inițiativa, învățarea și colaborarea.

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