Product Owner

2 weeks ago

ClujNapoca, Cluj, Romania NEXT Full time €30,000 - €60,000 per year
Company Description

Our client is not just another company – they're a family of forward-thinkers, innovators, and passionate individuals who are dedicated to transforming the automotive aftermarket industry. They're not just building careers - they're forging futures. Explore their world and discover why this company is the place for you.

Job Description

As Product Owner, your mission is to shape a seamless and reliable customer experience from checkout to after-sales in B2B automotive webshops and apps. The team owns the core transaction flow, including offer management, cart, checkout, customer account, and after-sales services like returns and warranty.

You are a strategic thinker and a hands-on executor, driven by customer needs, data insights, and a clear sense of value delivery. You translate complex requirements into smart, scalable solutions and lead a cross-functional development team in close collaboration with business stakeholders across Europe.

  • Own the end-to-end product experience for all transactional and account-related processes, from cart to order confirmation, through to customer account management and after-sales operations;

  • Coordinate backend systems and cross-team interfaces needed to bring your user stories;

  • Manage the Offer Module, enabling customer-specific deals and offers;

  • Act as the key contact for international business stakeholders regarding all features and initiatives in your domain;

  • Prioritise and manage the product backlog in close alignment with business goals and customer needs;

  • Collaborate with designers, developers, QA engineers, architects, and project managers to deliver value in every sprint;

  • Work closely with offshore teams, demonstrating strong intercultural communication skills and the ability to lead in a distributed team setup;

  • Leverage a data-driven approach to define, track, and improve KPIs such as conversion rate, order success rate, and feature adoption;

  • Ensure stable operation and ongoing improvement of your product area, including coordination with support teams and service providers;

  • Drive agile ways of working and a continuous delivery culture within your team;

Qualifications

  • Minimum of 2 to 4 years of experience as a product owner of a web product with a very good understanding and proven track record of E-commerce applications;

  • Knowledge of online industry trends and very interested in learning and becoming an expert in product management for search and product discovery ;

  • Strong technical background and programming experience are benefits;

  • Willingness to travel once in a while to visit customers and our development team;

  • You have passion for digital products, services, and problem-solving skills;

  • You studied Information science or business sciences;

  • You have a high understanding of technology and data (Google Analytics);

  • You drive to provide our customers with optimal value;

  • You're a professional who always focuses on their customer and balances its action between growth and efficiency;

  • You have a highly structured way to manage work and deliver the promised quality on time;

  • You have empathy and excellent communication skills to provide information geared at the target group and to manage stakeholders;

  • You are assertive in managing a complex project and achieving challenging goals on time and within budget;

  • You have excellent communication skills in spoken and written English;

Additional Information

If this role caught your attention, we're looking forward to discussing more about it

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