System Analyst

Discover ING Bank

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, "do your thing". Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there's a catch. We expect our people to leverage the granted freedom in ways that will delight our customers, our stakeholders, and improve ING at large.

Working here implies being surrounded by people who are energetic, ambitious, friendly, and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 25 years, ING Bank pioneered and challenged the local banking industry.

Technology and innovation are at the core of what we do, making our products relevant for our customers' lives and businesses.

Currently, ING is the 4th bank in the local markets, based on the assets and is a universal bank with 1,6 million clients from three business segments: individual clients (Retail), SMEs and Mid-Corporate clients and Wholesale Banking.

Join us

Mission

As a System Analyst/Feature Engineer, you will work on multiple and various projects, in relation with several banking application, internal processes, complying with several business needs: on the technical area, the functional area, as well as on the non-functional and methodology area. In an agile environment, a Feature Engineer will be responsible for translating the business requirements into complex and comprehensive functional and non-functional specifications.

The analyst will be responsible for identifying and extracting the relevant data from various sources, cleaning and processing it, and transforming it into efficient and straight forward solutions. Our projects are complex and engineering experience or experience in the banking sector is considered a plus.

Your day-to-day

Gather and clarify software business requirements;

Translates business requirements into technical design solutions, ensuring the granularity of an epic/feature/user story level;

Analyses the impact of the new business requirements on the existing systems/implementations and overall IT environment;

Participates in Agile ceremonies, being the main facilitator when clarifications and new requirements are being presented/discussed;

Takes part in the refinement process of the requirements to ensure they are appropriate for the squad to deliver within a sprint (two-week interval);

Provides support for the team during the development phase in order to deliver the best technical solution;

Builds and executes the functional testing strategy in order to fulfill the acceptance criteria. Together with the QA, builds relevant testing documentation (test plans, test suites, test cases) and agree which test cases should be automated;

Participates and presents in demo sessions;

Troubleshoots errors, identifies solutions, or redirects them further;

Provide 3rd line support for production incidents (when needed).

What you bring to the team

Experience in eliciting requirements and creating specifications for application development: 4 years minimum; 2 years in a similar role. Relevant experience as Feature Engineer;

Good level of applied knowledge in algorithms, concepts of IT architecture, applied knowledge of database management systems, quality assurance, data analysis;

Problem-solving mindset, analytical skills and team player attitude;

A relevant Bachelor/Master degree, preferably in software engineering-related discipline or equivalent experience;

Professional, excellent communication skills, as well as the ability to work collaboratively with different stakeholders;

Problem-solving mindset, analytical skills and team player attitude. Ability to cope with change;

Practical knowledge of Agile methodology;

Familiar with XML, XSD, JSON, WSDL, JSON Schema;

Experience working with REST/SOAP API's;

Experience in working with MQ integration processes;

Proficient in collaborative tools like Confluence/Jira/Azure;

Proficiency in English, both written and spoken;

Knowledge of microservices - considered a plus;

Knowledge of creating swagger/YAML files/OpenAPI documentation - considered a plus.

Nice to have

Professional qualifications / training: applied courses of information systems design;

Applied courses of database management;

Work experience with banking applications/background in banking is considered a plus.

What we offer

Impactful work in a fun and collaborative environment;

Open-concept offices designed for both team work and relaxation;

Corporate events and social gatherings;

Hybrid way of working with flexible working schedule and short week options;

Monthly budget on Benefit platform;

Extra annual leave days depending on the total length of working experience;

Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications;

Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments;

Context to make an impact through Sustainability and Corporate Social Responsibility projects.