Senior Microsoft Dynamics 365 CRM Developer

Who are WebBeds?

Webbeds is a global online marketplace for travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. Webbeds provides over 500,000+ hotels and 23,000+ ground services in more than 39,000 locations. Webbeds also operates specialist brands JacTravel DMC and Umrah Holidays International, providing niche service offerings to the travel trade.

Customers can access this huge choice of inventory, ranging from city-centre international chain hotels to independent beach properties, via market-leading booking websites or an API deployed in hybrid Azure cloud environment and are currently engaged in a series of substantial ongoing development projects. Clients can also access transfer services in 950 destinations, and thousands of tour guide excursions and attraction tickets.

WebBeds also provides tailor-made travel arrangements for groups of all sizes covering leisure, special interest, education and MICE.

WebBeds is a subsidiary of Webjet Limited (ASX: WEB) - an ASX 200 listed company operating a leading digital travel business with over AUD$1.9 billion in total turnover enabling customers to compare, combine and book the best domestic and international travel flight deals, travel insurance and car hire worldwide, alongside the above.

What makes us stand out?

WebBeds is the world's second largest accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products cover our full business needs, from distribution APIs, payment integrations, SAP integration, Data Lakes, User Interfaces, and others. Our search API reach peaks of more than request per second, each one with tens or hundreds of hotels. And those numbers are growing every year.

• We are a wholesale global travel organisation
• We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
• We partner with over 500,000 properties in more than 39,000 destinations
• We have an ever-growing portfolio of over 31,000 directly contracted independent hotels and 62,000 directly contracted chain hotels, integrations with more than 70 third party wholesale providers plus over 23,000 ground product services.
• We have a technology journey and marketplace platform strategy which is continually evolving, always with the goal of delivery the most robust, secure, flexible and seller/buyer focused technology possible.

What will you do on your journey with WebBeds?

How will you make an impact?

We are seeking a Senior Dynamics 365 CRM Developer / Team Lead to design, architect, and deliver advanced Dynamics 365 and Power Platform solutions. You will drive technical decisions, mentor the development team, and ensure the quality and scalability of CRM implementations. This role includes hands-on development as well as leadership responsibilities.

Key elements of the role include:

Technical Leadership & Architecture

• Lead the design and architecture of Dynamics 365 CRM and Power Platform solutions.
• Define technical standards, coding guidelines, and solution best practices.
• Provide mentorship, code reviews, and technical coaching to junior and mid-level developers.
• Participate in project planning, estimations, and solution design workshops with stakeholders.

Advanced Development

• Develop complex customizations, integrations, and extension components.
• Build advanced plugins, custom workflow activities, and extensions using C#.
• Develop enterprise-grade model-driven apps, components, and automation flows.
• Optimize performance, security, and reliability of CRM solutions.
• Oversee ALM (Application Lifecycle Management) and CI/CD pipelines.

Integration & Cloud Expertise

• Lead integration design using Azure Functions, Logic Apps, Service Bus, and API Management.
• Design API-based communication between CRM and external systems.
• Ensure proper security, identity management, and governance (Azure AD, role-based security).

Collaboration & Delivery

• Collaborate with product owners, architects, and business stakeholders to translate requirements into solution designs.
• Ensure timely delivery of CRM features and projects.
• Troubleshoot complex technical issues and guide the team on solution approach.
• Stay current with Dynamics 365 and Power Platform changes, roadmap, and best practices.

The skills we would love to see in your suitcase

• 5+ years of experience in Dynamics 365 CRM / CE and Power Platform development.
• Deep understanding of Dataverse, CRM architecture, and solution layering.
• Strong knowledge of plugin development, JavaScript/TypeScript, C#, and API integrations.
• Experience designing and building large-scale CRM integrations and workflows.
• Strong understanding of Azure cloud services related to CRM (Functions, Logic Apps, AI Builder, Service Bus).
• Demonstrated experience leading or mentoring other developers.
• Experience with DevOps, CI/CD, Git, and solution transport processes.
• Strong communication, stakeholder management, and leadership skills.

Preferred Qualifications

• Experience leading a team or technical delivery in CRM environments.
• Experience with enterprise architectures and multi-environment ALM management
• Master's degree or advanced training in Microsoft technologies.
• Knowledge of AI, Dataverse virtual tables, or advanced Power Apps components.
• Experience with multi-module Dynamics implementations (Sales, Customer Service, Field Service, Marketing, or custom apps).

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

International highly skilled group of experts from all around the globe

Dynamic environment with the chance to grow, influence & impact change
Disruptive, fast-growing market leader within travel & endless possibilities
Culture built on collaboration empowerment and innovation

Click for more information about life at WebBeds :

Find out more about the WebBeds business