Receptionist

Job Description
Reception & Front Desk Duties

• Welcome and greet visitors in a professional manner.
• Manage visitor registration, issue access cards, and maintain the visitor logbook.
• Answer and redirect phone calls and emails; ensure reception email and Facilities email are monitored throughout the day.
• Keep the front desk and reception area neat, orderly, and sanitized at all times.
• Prepare meeting rooms for internal and external meetings (refreshments, supplies, setup).
• Support protocol arrangements for business visits (lunches, catering, logistics).
• Ensure the reception desk is always attended during working hours.

Facility & Administrative Support

• Process and manage requests through the internal ticketing system (JIRA).
• Maintain internal trackers for invoices, travel requests, employee terminations, and access cards.
• Register incoming invoices, print, and forward them to Finance department.
• Manage office supplies orders and deliveries, couriers, Bookster logistics (weekly pick-up/drop-off), and other service providers.
• Provide onboarding and offboarding support (H&S documents, welcome kits, access card activation/deactivation).
• Handle employee recognition initiatives (Employee of the Month, Thank You Awards, Customer Focus, Years of Service gifts) and distribute them on a signature basis.
• Support the Facility Manager with building systems, contractors, and security coordination (access rights, cards, CCTV, etc.).

Travel & Events Coordination

• Arrange domestic and international travel schedules, including hotel bookings and transportation. (inbound and outbound)
• Record all travel requests in the company tracker.
• Support the organization of teambuilding events and internal company activities.