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CCDM Subject Matter Expert

2 weeks ago

Bucharest, Bucureşti, Romania Hewlett Packard Enterprise Full time
CCDM Subject Matter ExpertThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

The CCDM Subject Matter Expert represents the needs of the business for the process and capability across multiple countries and collaborates with the operational teams, IT, and business stakeholders to gather the business requirements, supporting the design and executing the vision.

Is also responsible for defining the vision – the 'what' and why' based on Strategic business outcomes (EBOs) and Collaborate with IT to deliver on the EBOs.

Key responsibilities

  • Lead requirements gathering, documentation, and validation for business and system needs.
  • Manage testing, deployment, and change requests; ensure successful delivery and outcomes.
  • Coordinate with IT and stakeholders to resolve issues and drive enhancements.
  • Contribute to process improvements, planning, and performance analysis.
  • Provide timely and accurate support to partners and internal stakeholders on process-related inquiries.
  • Conduct regular performance reviews with partners, focusing on key metrics, KPIs, business outcomes, and strategic topics.
  • Lead change management efforts related to process and tool updates, ensuring smooth adoption across partner and internal teams.
  • Collaborate cross-functionally with internal teams to maintain a seamless end-to-end operational workflow.
  • Monitor process KPIs proactively to identify trends, risks, and opportunities for improvement.
  • Follow up with partners on required actions related to sellout reporting and contra payouts to ensure compliance and accuracy.

Knowledge and Skills

  • Strong understanding of business processes, system architecture, and software development concepts.
  • Proficiency in Microsoft Office and experience with system deployment and transformation.
  • Excellent communication, presentation, leadership, and stakeholder management skills.
  • Strong analytical, problem-solving, and project management abilities.
  • Ability to manage ambiguity, prioritize tasks, and adapt to change.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#romania#operations

Job:

Sales Operations

Job Level:

Specialist

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.