Lead Product Manager

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Position: Lead Product Manager – Regulated Cloud

Location: Richmond Hill, ON - Hybrid role: In-Office Tues - Thur (WFH Mon & Fri)

OpenText has established itself as a global leader in secure information management. OpenText leads the way in Digital Experience, our cloud-based Business Network enhances operational efficiencies. The OpenText Analytics division pioneers enterprise AI and our Legal Technology solution assists legal and compliance teams. OpenText's enterprise Content Management (ECM) software connects content within core business processes and our Portfolio business unit ensures the maintenance and modernization of legacy software. Platform Engineering focuses on Cloud Platforms and Business Process Automation. The Common Components unit delivers essential software engineering services, and our OpenText Cybersecurity solutions, for both SMBs and Enterprises, offer protection against cybersecurity threats.

Your Impact:

A Product Management role at OpenText is not just a job; it's a chance to make a profound impact. You'll be at the forefront of creating transformative Information Management Solutions that have the power to change lives. Your work will directly contribute to building solutions that support sustainable supply chains, aid refugees, and enhance medical information access, making a positive difference in the world. You will define product investment strategies for growth, and customer retention, systemically deliver product line capabilities leveraging cloud delivery processes, incorporate cloud technologies like AWS or Azure, and efficiently manage field communication, market feedback, and validation. You will be an evangelist for our products, product lines and portfolios, understanding customer motivations and fostering customer-centric product development solutions that will shape the future and impact lives on a global scale.

As a Regulated cloud Product Manager at OpenText, you will be responsible for overseeing all aspects of compliance and governance of Documentum cloud portfolio. This includes driving and overseeing compliance practices for Federal Risk and Authorization Management Program (FedRAMP), Life Sciences GxP, and GDPR across the products in the Documentum product portfolio. The primary focus of this role initially will be Documentum FedRAMP. You will work closely with cross-functional teams, including engineering, security, compliance, legal, sales, pre-sales and marketing to ensure that our products and services meet the rigorous security standards set forth by the Federal government.

What the role offers:

Primarily focus on FedRAMP compliance and collaborate with peer Product Managers for Life Sciences and Information Archive compliance delivery in the cloud.Lead the Documentum FedRAMP compliance initiative from initiation to authorization, including the development of a product backlog, roadmap, milestones and provide key updates to leadership as needed.Collaborate with the Documentum engineering teams to integrate FedRAMP security requirements into the software development lifecycle (SDLC) and ensure that security considerations are addressed throughout the product lifecycle.Work closely with Documentum engineering to translate FedRAMP security requirements into detailed product roadmap items, maintain the product backlog and assist engineering with sprint planning.Coordinate with internal stakeholders to identify, assess, and remediate gaps in compliance with FedRAMP requirements.Serve as the primary point of contact for all Documentum FedRAMP-related activities, including communication collaboration with the FedRAMP PMO (Program Management Office), third-party assessors, and other government agencies.Facilitate the preparation of documentation required for Documentum FedRAMP authorization, including System Security Plans (SSPs), Security Assessment Reports (SARs), and other relevant artifacts.Collaborate with Sales, Pre-Sales and Marketing to define an overall launch strategy for the overall Documentum FedRAMP initiative.Manage the implementation of security controls and best practices outlined in the FedRAMP security baseline, ensuring alignment with organizational policies and procedures.Conduct regular risk assessments and security reviews to identify potential vulnerabilities and mitigate security risks.Stay abreast of changes to FedRAMP requirements, guidelines, and best practices, and ensure that our compliance efforts remain current and effective.Provide guidance and support to other teams and stakeholders on FedRAMP-related matters, including security controls, compliance requirements, and audit preparation.Represent the company in meetings, conferences, and other forums related to Documentum FedRAMP compliance, showcasing our commitment to security and regulatory compliance.

What you need to Succeed:

Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degree or relevant certifications (e.g., CISSP, CISM, PMP) preferred.Proven experience with FedRAMP compliance projects and Industry governance practices in a technology or cloud services environment.Deep understanding of FedRAMP requirements, processes, and guidelines, with a track record of successful FedRAMP authorizations.Strong product management skills, including the ability to develop product roadmaps, backlogs, manage stakeholders, and track progress against milestones.Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.Strong analytical and problem-solving abilities, with a keen attention to detail and a proactive approach to identifying and addressing security risks.Experience working with cloud service providers (CSPs), third-party assessors (3PAOs), and government agencies involved in the FedRAMP authorization process.Familiarity with relevant security frameworks and standards, such as NIST SP 800-53, NIST SP , and FISMA, is highly desirable.Ability to obtain and maintain any required security clearances.

One last thing:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. 

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

---