Technical Support Representative Black Sea

About AkzoNobel

Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let's paint the future together.

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Manage a portfolio of customers, in a designated area, providing support and ensuring effective 
communication to facilitate the execution of the sales plan.

• Systematically screen customer base for new opportunities, communicates relevant information 
  to the team responsible to generate leads and maintain pipeline.
• Identify, plan and develop new customers in line with business development plans/target.
• Provide appropriate and agreed level of contact, service and support to ensure sales target are 
  met.
• Monitor sales against agreed targets and objectives on a regular basis to ensure they are met,
  and where necessary, the need for remedial identified actions, reported and implemented.
• Manage sales support activities in designated area, ensuring effective collaboration with the 
  sales team.
• Collects, report and analyses the customer feedback / information on present as well as future 
  market trends in the context of possible further market penetration.

• University educated or relevant education on college/university level.
• Knowledge and experience in chemical industry or other B2B industrial environment.
• 5 – 7 years of work experience in commercial/technical support roles.
• Native Romanian language and very good English (oral and written).
• Good Knowledge of Office (Word, Excel, SAP, ERS) systems.
• Strong results orientation, very good communication skills and team work.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.