IT Help Desk Specialist
1 day ago
We are a leading advertising agency in US and Europe. If you want to join a team of innovators, who LOVE what they do, be part of a fast growing company and know that you can change the lives of millions of people for the better, then this might be the job for you
We are very selective about who we let in, but once you've been accepted, you will be part of an elite group of passionate marketers that are setting the newest advertising trends.
We are looking for an organised and proactive IT Help Desk Specialist, responsible for resolving daily technical issues and ensuring our team can work smoothly and efficiently.
Requirements:
- Proficiency in English, both written and spoken, to effectively communicate with international teams and users;
- 2+ years of hands-on experience in a Help Desk or IT Support role;
- Proven expertise in Windows operating systems and the Microsoft 365 suite;
- Solid understanding of Active Directory, DNS, DHCP, and Group Policy, with practical experience in managing user accounts and network resources;
- Excellent troubleshooting and problem-solving skills, with the ability to quickly identify and resolve technical issues;
- Strong communication skills, capable of explaining technical concepts to both technical and non-technical users;
- Customer-focused mindset with a genuine passion for helping others and delivering seamless support experiences;
- Microsoft certifications (Microsoft 365 or Azure, e.g., MS-900, MD-102, AZ-900), experience with PowerShell scripting for automation, and familiarity with cybersecurity principles and best practices are a plus.
As an
IT Help Desk Specialist,
you will:
- Manage Active Directory user accounts, group policies, and permissions, ensuring secure and efficient access for all users;
- Troubleshoot hardware, software, and network connectivity issues across the organization, providing timely and effective resolutions;
- Deploy, configure, and maintain Windows workstations and applications, ensuring all systems are up-to-date and fully operational;
- Document technical solutions, maintain our knowledge base, and contribute to continuous process improvements;
- Monitor system performance, proactively identify potential issues, and suggest preventive measures to minimize downtime;
- Participate in after-hours support rotation as needed, ensuring critical issues are resolved promptly;
- Assist with onboarding new employees by setting up accounts, hardware, and software access;
- Collaborate with other IT teams and departments to implement new systems, updates, and security measures.
What we offer:
- Competitive fixed salary;
- Private Medical Insurance;
- Career growth opportunities within an international developing team;
- Attractive work environment;
- Good coffee and other perks;
- 1-2 team-buildings per year (on working days).
We are a leading direct response company that has sold countless products worldwide in the past 10 years, and we plan on becoming the No 1 direct response company in the World. We've already achieved this in the Survival and Natural Remedies niche in the highly competitive US market, so we know we can do it, it's just a matter of time and getting the right people. We hope you will be one of them.
-
IT Help Desk with German
5 days ago
Bucharest, Bucureşti, Romania FEV Ece Automotive Full time 15,000 - 30,000 per yearWhat we do - And whyMobility connects people. As the top engineering partner for our global customers, our goal is to shape the future of mobility. With over 5,500 employees around the globe, we develop revolutionary and efficient drive systems, we cross-link vehicles with each other and their surroundings, and we strive to make our lives safer using...
-
Service Desk Specialist
7 days ago
Bucharest, Bucureşti, Romania Regnology Full time €35,000 - €45,000 per yearWhat you'll doAs a Service Desk Specialist in our global IT Service Desk team, you will be the first point of contact for all IT-related incidents and service requests. You will provide crucial support for our Microsoft 365 environment and endpoint hardware, ensuring our colleagues have the tools and assistance they need to be productive. Your primary output...
-
Bucharest, Bucureşti, Romania Oracle Full time 15,000 - 30,000 per yearDescriptionPreferred Qualifications The candidate should be advanced in English and Italian, any other foreign language is a plus. Preferred skills are: problem-solving, team player, sound planning and organizing, attention to detail and excellent change management. Previous customer service experience is a plus.Detailed Description The Customer Deal Desk...
-
Bucharest, Bucureşti, Romania Oracle Full time €30,000 - €60,000 per yearDescriptionPreferred QualificationsThe candidate must be advanced in French and English, any other foreign language is extra. Preferred profile is: problem solving abilities, team player, sound planning and organizing, attention to details and excellent change management. Previous customer service experience is a plus. Excellent written and verbal...
-
Bucharest, Bucureşti, Romania Oracle Full time 15,000 - 30,000 per yearThe Contracts Administrator job is comprised of either a Deal Specialist or a Deal Manager role. Both work in a multi-cultural environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracle's quarterly and annual fiscal cycles.- The Customer Deal Desk Drafting Specialist creates,...
-
Bucharest, Bucureşti, Romania Oracle Full time €30,000 - €90,000 per yearPreferred QualificationsJOB DESCRIPTIONThe candidate must be advanced in French and English, any other foreign language is extra.Preferred profile is: problem solving abilities, team player, sound planning and organizing, attention to details and excellent change management. Previous customer service experience is a plus. Excellent written and verbal...
-
Bucharest, Bucureşti, Romania Oracle Full time 150,000 - 270,000 per yearDescriptionThe Customer Deal Desk Specialist creates, validates and processes contract documentation using Oracle's standard document templates, a set of contract options and in accordance with Oracle's policies and business approvals, in response to requests received from Sales. The CDD Specialist follows defined engagement guidelines to liaise with other...
-
Bucharest, Bucureşti, Romania Oracle Full time €60,000 - €80,000 per yearPreferred QualificationsJOB DESCRIPTIONThe candidate should be advanced in English and Italian, any other foreign language is a plus. Preferred skills are: problem-solving, team player, sound planning and organizing, attention to detail and excellent change management. Previous customer service experience is a plus.Detailed DescriptionThe Customer Deal Desk...
-
Bucharest, Bucureşti, Romania Oracle Full time 15,000 - 30,000 per yearDescriptionThe Contracts Administrator job is comprised of either a Deal Specialist or a Deal Manager role. Both work in a multi-cultural environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracle's quarterly and annual fiscal cycles.- The Customer Deal Desk Drafting Specialist...
-
Bucharest, Bucureşti, Romania Oracle Full time €10,000 - €20,000 per yearThe Customer Deal Desk Specialist creates, validates and processes contract documentation using Oracle's standard document templates, a set of contract options and in accordance with Oracle's policies and business approvals, in response to requests received from Sales. The CDD Specialist follows defined engagement guidelines to liaise with other CDD teams,...
