Business Development Manager XML

*This role can be based in our offices or remote in Romania.

Who are WebBeds?

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.

What makes us stand out?

• We are a wholesale global travel organisation
• We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
• We partner with over 430,000 properties in more than 15,000 destinations
• We work with more than 44,000 travel companies in 139 source markets
• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

What will you do on your journey with WebBeds?

WebBeds is the world's fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others. Our search API reach peaks of more than requests per second, each one consisting of tens or hundreds of hotels, with continued expansion.

"We design, deliver and support innovative solutions through engagement, collaboration and a fearsome passion for creating customer value" is our mission as an IT organization.

In this role you will:

The main objective is to bring new business in the assigned region and maximize revenue through exceptional customer management, product knowledge, and sales tactics, aiming to achieve or surpass revenue and margin targets.

We are looking for an experienced travel industry Business Development Manager working closely with our retail and XML partners in the East Europe region. With previous experience in working for a B2B bed bank or similar preferably in Eastern European markets from the CIS region. Professional, credible, confident, and enthusiastic with a proven track record of meeting targets and delivering success both in business development and account management.

The right candidate will bring strong, fluent verbal and written communication skills in English and Eastern European language is a plus. He / she will have excellent negotiation skills and will be able to influence clients at all levels of the organization.

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. Optimization of sales and profitability with a focus on meeting and exceeding budget expectations.

Key elements to this role include, but not limited to:

• Business Development: Acquire new clients within the assigned region, identify new opportunities, and record them in the CRM.
• KPI Achievement: Exceed regional KPIs and targets set by the Regional Director of Sales, focusing on client acquisition, and the achievement of the assigned budget.
• Credit Management: Supervise and coordinate with accounts to control client debt exposure.
  • Sales Activity: Manage account overrides to ensure effective P&L alignment.
• Internal Collaboration: Work closely with analytics, customer service, finance, and supply teams to address partner needs and foster collaboration.
• Brand Ambassador: Promote WebBeds as a key hotel supplier and increase market share.
• Account Management: Manage a portfolio of accounts, update the CRM, resolve technical issues, and liaise with support teams for customer service issues.
• Brand Promotion: Promote WebBeds, including WebBeds Sunhotels and WebBeds DOTW, in Eastern European markets and attend trade shows and conferences.
• Commercial Relationships: Build strong commercial relationships and initiate promotions and incentives to drive growth and market share.
• Communication: Maintain regular communication with clients and internal teams through various channels.
• Performance Analysis: Monitor client booking numbers and margins against targets.
• Teamwork: Collaborate with the Eastern European sales team to solve problems.
• Market Knowledge: Stay updated on the Eastern European markets, key players, competitors, trade shows, and marketing possibilities.
• Financial Responsibility: Ensure credit accounts have approved limits and terms, assist in payment recovery, and complete financial and trading agreements.
• Management Responsibility: Work within the Eastern European Sales Team, reporting to the Regional Director of Sales, with no direct reports.

The skills we would love to see in your suitcase

• Proven sales and relationship building skills, within the Eastern European XML in the region, and retail travel sector/market.
• Knowledge and comprehensive previous experience of working as a Sales Manager (or equivalent) within the B2B travel industry.
• Proven track record of meeting targets and delivering success as a Sales professional, both in business development and account management.
• Exceptional verbal and written communication skills in English other languages is a plus (Eastern European languages).
• A solid working knowledge of Microsoft application. i.e. Office (word, excel, PowerPoint, Outlook), Share Point, Power BI, Dynamic 365, etc.
• Strong relationship management skills with external and internal stakeholders.
• Outstanding analytical, numerical, and problem-solving skills, able to use data to identify underlying trends and make informed commercial decisions.
• Ability to prioritize workload managing multiple projects with new and existing partners.
• Strong commercial instinct and entrepreneurial drive combined with ability to think creatively and take initiative to execute effectively Highly motivated with excellent organizational and planning skills.
• Ability to travel according business needs.

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

International highly skilled group of experts from all around the globe

Dynamic environment with the chance to grow, influence & impact change
Disruptive, fast-growing market leader within travel & endless possibilities
Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business at - #LI-Hybrid