Service Governance
2 weeks ago
Develop and maintain service governance policies and procedures to ensure quality and consistency in service delivery. Create and manage reports, ensuring timely delivery of data and monitoring service performance metrics. Collaborate with service delivery teams to ensure compliance with SLAs and SLTs. Collect and analyse technology metrics to compute and report productivity KPIs, including external benchmarking. Consolidate reporting for improved visibility and decision-making. Implement and deploy the Continual Service Improvement framework in TechVR, identifying and managing improvement opportunities. Support and shape relevant project and programme initiatives, participating in steering committees. Ensure implementation and benefits realisation align with operational requirements. Provide support for feature integration on BAU tools, resolve user accessibility issues, and maintain accurate approver data to avoid workflow bottlenecks. Create reliable documentation for users to submit efficiencies effectively. Strong customer focus and ability to understand customer needs. Extensive experience in Continuous Improvement delivery. Proven track record in implementing LEAN/Six Sigma methodologies and achieving targets within IT environments. Analytical and adaptable thinker with financial acumen. Bachelor's degree in business, IT, or engineering with at least 5 years of relevant experience. Expert-level proficiency in Microsoft Excel and strong Microsoft Office skills.Six Sigma Green Belt and ITIL Foundations certification are advantageous. Fluent in English.
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Experienced Data Governance Engineer
3 days ago
Iasi, Iaşi, Romania Levi9 Technology Services Full timeJOIN OUR TEAMAt Levi Nine we are passionate about what we do. We love our work and together in a team we are smarter and stronger. We work in a dynamic and challenging environment with talented and forward-thinking people who are part of creative and innovative teams. We are looking for skilled team players who make change happen. Are you one of these...
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Customer Service Coordinator
2 weeks ago
Iasi, Iaşi, Romania Potentiam Ltd Full timeWhat you'll be doing? You'll provide support to internal/external stakeholders or learners and assist with the successful delivery of our services/programmes whilst providing excellent customer service. You'll act as the first point of contact and provide high quality support to specified clients. Your focus will be to coordinate internal resources to ensure...
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Experienced Service Delivery Manager
2 weeks ago
Iasi, Iaşi, Romania Levi9 Romania Full timeJOIN OUR TEAM @LEVI9 IASIAt Levi Nine we are passionate about what we do. We love our work and together in a team we are smarter and stronger. We work in a dynamic and challenging environment with talented and forward-thinking people who are part of creative and innovative teams. We are looking for skilled team players who make change happen. Are you one of...
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Iasi, Iaşi, Romania Amazon Full timeDescriptionAt Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. This is an exciting opportunity to work in a highly visible space and be part of a and fast-growing company. The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect...
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Customer Service Agent – English Speaker
2 weeks ago
Iasi, Iaşi, Romania Conduent Business Services Romania S.r.l. Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
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IT Configuration Manager
2 weeks ago
Iasi, Iaşi, Romania SCC Services Romania Full timeRole PurposeIT Configuration Manager with deep expertise in ServiceNow to lead and manage the CMDB service. Responsible for maintaining CMDB integrity, ensuring accurate representation of CIs and relationships to support ITIL processes. Oversees governance, accuracy, and integrity of ServiceNow CMDB.Key ResponsibilitiesLead and manage CMDB service within...
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IT Solutions Data Architect
1 week ago
Iasi, Iaşi, Romania Levi9 Romania Full timeJOIN OUR TEAM @LEVI9 IASIAt Levi Nine we are passionate about what we do. We love our work and together in a team we are smarter and stronger. We work in a dynamic and challenging environment with talented and forward-thinking people who are part of creative and innovative teams. We are looking for skilled team players who make change happen. Are you one of...
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IT Solutions Data Architect
7 days ago
Iasi, Iaşi, Romania Levi9 Technology Services Full timeJOIN OUR TEAM @LEVI9 IASIAt Levi Nine we are passionate about what we do. We love our work and together in a team we are smarter and stronger. We work in a dynamic and challenging environment with talented and forward-thinking people who are part of creative and innovative teams. We are looking for skilled team players who make change happen. Are you one of...
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Senior Platform Engineer
1 week ago
Iasi, Iaşi, Romania E Software Development Full timeYou have a passion for technology and want to make the world a greener place?Join the forefront of energy transition withE.ON Software Development.As a professional services organization, we collaborate closely with our business units, providing pivotal services that accelerateE.ON's ambitious Digital Transformation strategy.It's on us to make new energy...
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Operational Automations Officer
1 day ago
Iasi, Iaşi, Romania Shae Group Full timeImmediate interviews this week — contractor, start ASAPTitle: Operational Automations Officer — Remote (Contractor)Location: Remote - Preference Philippines; South East Asia; Poland; Romania; UkraineBase fee: USD $1,000–$1,500 / MONTH + Performance Incentive (Contractor — paid via bank direct deposit)Employment type: Contractor, Full TimeCompany:...
