System Engineer

QUALIFICATIONS:

Education & Experience

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Minimum 5 years of experience in network and system administration.
• Experience working with both internal IT infrastructure and external client environments is a strong advantage.

Technical Skills

• Solid knowledge of IP networks, including routing, switching, subnetting, and VLANs.
• Hands-on experience with configuring and administering:
  • Linux servers and services (e.g. DNS, DHCP, mail)
  • Networking devices (routers, switches, firewalls)
  • VPN and remote access solutions
  • Backup and recovery systems
• Proficiency in configuring and maintaining:
  • Server applications
  • Access control and monitoring systems
  • SSL certificates and domain management
• Experience with telecom systems and VoIP is a plus.
• Familiarity with tools such as Jira for task tracking and reporting.
• Basic scripting or automation knowledge (e.g. Bash, PowerShell) is a plus.

Security & Compliance

• Understanding of cybersecurity principles and best practices.
• Experience in implementing and managing firewall policies and access rights.
• Knowledge of IT compliance, software licensing, and user access audits.

Language Requirements

• Proficiency in English (written and spoken).
• Romanian language skills are an advantage if the work environment is bilingual.

RESPONSIBILITIES:

Network and Infrastructure Management

• Design, configure, secure, and maintain the company's internal and external IP network infrastructure.
• Install, configure, and administer Linux servers, routers, switches, and telecom equipment.
• Extend and modify the physical network infrastructure (e.g. cabling, patching).
• Ensure proper functioning and connectivity of network and communication equipment.
• Configure and maintain access control systems and VPN infrastructure.
• Monitor and maintain SSL certificates across systems.
• Supervise and document network access permissions.

IT Security and Compliance

• Develop and implement IT and network security policies, including firewall configurations.
• Monitor and protect network data traffic and ensure secure internet usage.
• Ensure compliance with software licensing policies and maintain software inventory.
• Periodically verify installed software and user access on all workstations.
• Delete or restrict access rights when employees leave the company.
• Maintain monthly access logs and VPN user reports.

Systems Administration and Backup

• Administer and maintain email, DNS, storage, backup, and server services.
• Create and maintain backup plans for company data and verify data integrity regularly.
• Ensure all critical system incidents are resolved within 24 hours.
• Maintain and update internal applications and tools as needed (e.g. devtracker, SAGA).
• Configure and update server-based applications and software modules.

User Support and Onboarding

• Install and prepare computing equipment for employees and provide user training.
• Create and manage access accounts for new employees (email, apps, licenses).
• Provide technical support to internal users and ensure operational functionality of basic tools.
• Maintain user documentation and provide assistance for incident resolution.

Vendor and Client Coordination

• Collaborate with telecom, internet, and external service providers to resolve issues.
• Provide expert advice for IT equipment acquisition and recommend suitable solutions.
• Configure and maintain server networks for external clients.
• Assist in troubleshooting and resolving customer issues (e.g. Gateway LoRa antennas).

Monitoring, Reporting, and Documentation

• Monitor network, systems, and tasks using internal tools (e.g. monitoring systems, Jira).
• Document and track technical tasks, reporting time spent on each in Jira.
• Periodically review task progress and report anomalies or delays to management.