Site Reliability Engineer, Developer Platforms

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

Adobe's Reliability Engineering team is looking for a Site Reliability Engineer (SRE) with hands-on experience in machine learning, including designing and training models for real-world applications. The ideal candidate will play a crucial role in developing and implementing anomaly detection systems to proactively spot and address operational issues in intricate infrastructures. This role demands a strong understanding of AI Ops methodologies to optimize performance, automate incident response, and enhance system reliability. Candidates should be enthusiastic about using data to drive intelligent automation and improve service resilience at scale.

We are passionate about what we do and are looking for experienced, motivated people to join a hardworking team. We believe in diversity and encourage all to apply. You have a track record as a SRE in large-scale SaaS businesses, and a strong desire to implement initiatives and systems to improve reliability, availability, security, and privacy. You are familiar with DevOps and other agile methods. You thrive solving problems in real-time under pressure.

The Role

Build outstanding things that matter. You'll work on a critical growth initiative, solving problems for engineers and customers.

Grow. Sharpen your skills, use innovative technology, and collaborate with your peers.

Collaborate. You'll love working in an environment that values collaboration.

What is Needed to Succeed Responsibilities

Ensure the highest level of uptime and Quality of Service (QoS) to Adobe's customers through operational excellence

Define service level objectives (SLOs) and service level indicators (SLIs) to represent and measure service quality

Embed with product teams (physically and/or virtually) to develop tight-knit teamwork/partnership

Identify areas to improve service resiliency through techniques such as chaos engineering, performance/load testing, anomaly detection, etc

Support and maintain globally distributed multi-cloud (public and/or private) environments

Automate common, repeatable tasks at a large scale to reduce toil

Tackle performance and stability issues using a wide variety of tools

Participate in an on-call rotation as required

Determine the root cause for all production level incidents and write corresponding high-quality RCA reports

Promote the DevOps/SRE mentality Qualifications

Deep understanding of both software engineering and technical operations

DevOps skills (scrum/Kanban/agile/ci-cd/12-factor)

Experience in modern cloud-based, SaaS delivery technologies: AWS, Azure, Jenkins, Git, Atlassian Jira and Confluence, Linux, DNS, E-mail, containers, log analysis, monitoring, Java, Apache, Tomcat, Memcached, Qpid, and MySQL on Linux

Expertise with containerization orchestration engines (Kubernetes)

Programming skills, particularly with Python, Java, and Ruby

Applied skills in machine learning

Excellent communication, interpersonal, and teamwork skills

Familiarity with Prometheus, Grafana, NewRelic, and Splunk

Familiar with a variety of cloud and automation concepts, practices, and procedures

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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